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STRATA Trust Company
- Financial Services
- Waco, TX
About this business
Location details
7901 Woodway Drive, Suite 200, Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have worked with Strata Trust for over ten years now and each interaction I have had with their employees has been positive and very helpful. In particular, working with Melissa Stead has been wonderful!!! Regardless of the issue, she is always pleasant, very helpful in answering questions and goes above and beyond in resolving an issue. Strata is fortunate to have such a skilled and people oriented employee on staff.
Until I was fortunate enought to get your representative Brittany SIsneros on the phone, I gave Strata a ZERO. It's been so difficult getting a real live person to help me. Brittany was so PATIENT, KIND AND KNOWLEDGEABLE. She spent quality time with me completing my three different 2025 RMD forms. I filled the forms out and then faxed them over a month ago, but to no avail, The 2024 form I used last year had been recently updated. I was in tears when I realized the deadline was coming fast and I had no one to help me. Then I... read more
Strata is an excellent company to work with. Every individual that has helped me has been courteous, professional, knowledgeable and very helpful.
I do not recommend STRATA. I’ve updated my review to 1 star due to ongoing issues with communication. STRATA has consistently failed to respond to my inquiries regarding an InKind transfer that has been pending since mid-September 2025. It’s now mid-November, and despite multiple follow-ups, I’ve received no updates. Poor communication from a financial institution raises serious concerns about transparency and reliability. Once I initiated the process of transferring out, it became clear that STRATA had little interest in as... read more
Frequently asked questions about STRATA Trust Company
How is STRATA Trust Company rated?
STRATA Trust Company has a 4.8 star rating with 626 reviews.
When is STRATA Trust Company open?
STRATA Trust Company is open now. It will close at 5:30 p.m.
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