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StoryPoint Waterville

4.7

About this business

Location details

1470 Pray Boulevard, Waterville, OH, 43566, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.790 reviews
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Lynn Bechdolt's profile image
Lynn Bechdolt 
on Google
3 months ago

They are very caring, compassionate, attentive and just awesome. I felt very comfortable and at ease leaving my Mom in their care. Always kept us informed, no matter what time of day. The place was always nice and clean. The staff was outstanding. I would highly recommend. Love you all and keep up the tender loving care.  

tim despoth's profile image
tim despoth 
on Google
4 months ago

My Dad was diagnosed with dementia sometime ago. After researching different facilities, our family decided on placing him in the memory care unit at story point in Waterville. My father was a resident, there for about the last three years, he just passed away recently. I would come visit my father quite frequently over the last three years. He would always tell me that they took really good care of him and that the food was excellent. I really like that they do quite a bit of interactions and activities with the residence i... read more

John & Sue Chandler's profile image
John & Sue Chandler 
on Google
4 months ago

They took a check from me for $4,040 to hold a room for my husband. After a week of deciding whether he “would fit into their community, they said he would also require a one on one person to watch him which would be extra money per month. I asked for my $4,040 back and the 2 women on the conference call said they would shred my check. A month later, the cashed the check! I was told it would be a week before they could get me a check! I finally received $4,000 back. They had the nerve to charge me an application fee even whe... read more

Bryan Grimes's profile image
Bryan Grimes 
on Google
5 months ago

Very nice living facility, very well kept up! 

Tony Sherock's profile image
Tony Sherock 
on Google
8 months ago

The staff at StoryPointe was extremely welcoming from our visit when checking the place out. It far exceeded our expectations and my sister felt immediately at home and in the perfect place. She enjoys the food and loves how clean the facility is at all times. The staff is always looking out for her, keeping her engaged in activities, and meeting new friends. They made the transition very smooth during a challenging time in our lives. 

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Frequently asked questions about StoryPoint Waterville

How is StoryPoint Waterville rated?

StoryPoint Waterville has a 4.7 star rating with 90 reviews. 

When is StoryPoint Waterville open?

StoryPoint Waterville is open now. It will close at 6:00 p.m.  

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