StoryPoint Romeoville

Diane Heist 

on Google

2 weeks ago

Excellent tour. Lots of information. Friendly staff. 

Joy Latriece Winston 

on Google

a month ago

The administration for this location is trash, they do not talk to one another and when they finally talk, misinformation is given or not at all. My father has not been at this location since June of 2026, but they charged me for the month of July. When I called and talked to Anna, the person that handles their finances, she comes giving me a song and dance about how he was on ACH and so that was the reason he was billed when they had plenty of time to cancel it AFTER I had been told that nothing would be billed. Then after ... read more

Rick Moreci 

on Google

a month ago

This is a community for anyone who is interested know getting great care for their loved ones. The compassion I was shown gave me reassurance that my mom would be in great hands. I also really appreciate the individualized approach to care Story Point clearly takes. The community was clean and welcoming and the staff I encountered were all very nice and seemed to love what they do. We haven’t moved in yet but we intend to soon. 

Evelyn Bjork 

on Google

a month ago

This place is not good. Be advised. My mother was moved from their Assisted Living building to their Memory Care building and the level of care dropped dramatically. The staff does not care or try very hard. I had to suggest and purchase protein shakes when my mother stopped eating. They got bills/mail from ambulance service and doctors. They did not give me these items until my mother died. Front desk just shrugged their shoulders when I asked why I was not given them during my visits. There is a level of incompetence that ... read more

Connie Meyer 

on Google

2 months ago

What can I say, for what I know about other facilities caring for people with health issues your StoryPoint Romeoville is top of the line.