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Stop & Shop Supermarket

3.9

About this business

Location details

25 CT-39, Richwood, CT, 06812, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9456 reviews
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Jon Michael's profile image
Jon Michael 
4 years ago

Always crowded and store never has sale merchandise no matter the time of day 

LaWonda Little-Demmett's profile image
LaWonda Little-Demmett 
recommend  Recommended
5 years ago

excellent store staff and prices 

Maureen Ann's profile image
Maureen Ann 
recommend  Recommended
5 years ago

I really like Stop and Shop for a number of reasons but just wanted to point out a disappointment this past Friday. I thank you for reserving the first hours of the morning for those most vulnerable to COVID-19 but I must ask why you felt that time slot was also the best time for stocking shelves in general but this past week you also made a decision to use that time slot to bring in extra employees to move items all over the store? Couldn’t this have been done during overnight hours when there are generally less people arou... read more

Business response:

Hi Maureen, thanks for the great review! We value our customers and want to make sure we are providing you with the best shopping experience possible. Thanks for letting us know how we're doing. We look forward to helping you out again. 

Doris Freeman's profile image
Doris Freeman 
5 years ago

Bad never have anything and if they do all is frozen even bread 

Business response:

Hi Doris. Unfortunately, due to unprecedented demand many products have been out of stock. Our store associates and suppliers are working diligently to restock these high-demand products and we are are doing everything we can to keep up. If you would like to share details about your experiences with us, please contact us either by phone at 800-767-7772 or online at https://stopandshop.com/contact-us/form/.... Thank you. 

Lynette C. Zarek's profile image
Lynette C. Zarek 
recommend  Recommended
5 years ago

Great people and great selection! 

Business response:

We're glad you had a great shopping experience, Lynette! You can always count on us for excellent service and the best selection of products to cover your shopping needs. Thanks for choosing Stop & Shop. We'll see you soon! 

Brian Gallo's profile image
Brian Gallo 
5 years ago

Your reset team is horrible. Blocked the entire aisle and didn’t care that people were trying to shop across the aisle they were working on. Cussing at each other and just terrible. A major move should not be done during store hours. And they could actually leave some room to get around and etc. 

Business response:

We're sorry to hear you didn't have a great experience with our team, Brian. Your time and patience are important to us, so we try to make our store easy to navigate and easy to find products in. We're disappointed we missed the mark and will work on improving. We hope you'll give us another shot at providing you with an excellent shopping experience. 

Mirna Berdecia's profile image
Mirna Berdecia 
recommend  Recommended
5 years ago

nice placevto get whatever you need and get rewards for gas discount 

Business response:

Hi Mirna, we're glad to hear you were able to take advantage of our fuel rewards program! We value our customers and we always want you to save as much as you can. We appreciate you letting us know how we're doing. We hope to see you soon! 

Matt Olsen's profile image
Matt Olsen 
6 years ago

they should fire all there current managers because they have absolutely no people skills no respect for there associates and discriminates and are racist towards white people 

Business response:

We're very concerned to hear this, Matt. We do not tolerate any sort of discrimination in our stores. Everyone should be treated with dignity and respect. We'd like to look into this further and ask that you contact us either by phone at 800-767-7772 or online at https://stopandshop.com/contact-us/form/.... Thank you. 

Lisa Camuso's profile image
Lisa Camuso 
6 years ago

This is why I will never shop at your store or any other again. 

Frequently asked questions about Stop & Shop Supermarket

How is Stop & Shop Supermarket rated?

Stop & Shop Supermarket has a 3.9 star rating with 456 reviews. 

When is Stop & Shop Supermarket open?

Stop & Shop Supermarket is closed now. It will open at 9:00 a.m. 

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