This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
St.George Branch Tweed Heads
- Finance
- Tweed Heads South, NSW
About this business
Closed on Public Holidays. NSW & ACT branches closed on Bank Holiday - 1st Monday in August.
Location details
54 Minjungbal Dr, Tweed Heads South, NSW, 2485, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yes, had a similar experience with Stacey, terrible customer service.
I received terrible customer service from Stacey, the blonde i think you're talking about. It's obvious she's been there wayyyyyy too long. She gave me the impression my presence alone was an undue burden on her. I felt very unwelcome and undervalued as a customer. I hope management makes a conscience effort to improve their employees skills.
I decided to give St.George a chance for my everyday banking needs, since I already have my mortgage with them. Unfortunately, the experience has been frustrating from the start. Wait times are consistently long, whether in person or over the phone. I assumed visiting a branch would streamline things, but that hasn’t been the case — often there’s only one staff member available, and each customer interaction takes 10–20 minutes. Phone support is even worse, with wait times regularly exceeding 40 minutes, and even then I have... read more
We went to the St George Tweed City with a bag of coins already counted up in the correct denominations. We went to the help desk to ask which cashier to go to and that it was already counted and the lovely young man said that we didn't have to do it that way anymore as the ATM had a coin deposit system where you put the coins into a tray and then tilted it up and the ATM counted it as we went. Each coin denomination was displayed on the screen how much of each one and you could put the coins in the tray mixed it sorted them... read more
Just went into tweed city branch. Son was there to swap some coins for notes. We had the most lovely helpful staff member help my son step by step counting coins and bagging them. She helped him count all his coins and our overall experience in this branch has been excellent. The staff really go the extra mile in customer service. We are so happy to be banking with st george .
Frequently asked questions about St.George Branch Tweed Heads
How is St.George Branch Tweed Heads rated?
St.George Branch Tweed Heads has a 3.1 star rating with 22 reviews.
When is St.George Branch Tweed Heads open?
St.George Branch Tweed Heads is closed now. It will open on Monday at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com