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Steve Silver Company
- Furniture Stores
- Forney, TX
About this business
Location details
1000 Farm to Market 548, Forney, TX, 75126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just want to give a VERY BIG shout out to Emily in custom service and the Steve Silver Company for their amazing customer service. My wife purchased some beautiful kitchen chairs 15 years ago. Well, I broke one of the front legs last night. So I called the company see if they were still in stock so I could purchase a new chair, but instead they are sending me a chair leg and hardware set to replace the one that broke for FREE!! They are just incredible! :) I figured after 15 years, the warranty would have been long gone, b... read more
Original chair back was drilled incorrectly. Company sent me a replacement back that was the wrong color. This is after being sent the wrong color bench. It's almost like labeling needs to be better.
We absolutely love our Steve Silver couch! Very comfortable and very versatile. But the hands down best part of our purchase was the customer service. Amazing! When we first bought our couch, we discovered that we were missing two power cords. The furniture store we bought the couch from did nothing. So we tried calling the number on the furniture. First off, real person answered, no automation or long queue hold time. They shipped us the replacement parts in days at no cost. Five months later one of our kids broke a footres... read more
My mom who is disabled, bought a brand new table still in box (Ally Extendable Dining Table) this company manufactured. The company she purchased it from has since closed down. A service technician came out and stated the table was pushed together before it dryer so the table meant for 8 only seats 4. Steven Silver Company said they would not replace it even at their service technician request. I spoke to Randy the manager of customer service who was very rude and aggressive to me. She kept cutting me off and raised her voic... read more
Exceptional customer service. We had a leg break on the bench of our Joanna dining room set, I contacted customer service and they were prompt and very helpful.
Frequently asked questions about Steve Silver Company
How is Steve Silver Company rated?
Steve Silver Company has a 3.5 star rating with 89 reviews.
When is Steve Silver Company open?
Steve Silver Company is closed now. It will open tomorrow at 9:00 a.m.
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