Steve Silver Company

Michelle Allen 

on Google

2 weeks ago

Original chair back was drilled incorrectly. Company sent me a replacement back that was the wrong color. This is after being sent the wrong color bench. It's almost like labeling needs to be better. 

Robbie DeJarnette 

on Google

2 weeks ago

We absolutely love our Steve Silver couch! Very comfortable and very versatile. But the hands down best part of our purchase was the customer service. Amazing! When we first bought our couch, we discovered that we were missing two power cords. The furniture store we bought the couch from did nothing. So we tried calling the number on the furniture. First off, real person answered, no automation or long queue hold time. They shipped us the replacement parts in days at no cost. Five months later one of our kids broke a footres... read more

Lashunda Douglas 

on Google

3 weeks ago

My mom who is disabled, bought a brand new table still in box (Ally Extendable Dining Table) this company manufactured. The company she purchased it from has since closed down. A service technician came out and stated the table was pushed together before it dryer so the table meant for 8 only seats 4. Steven Silver Company said they would not replace it even at their service technician request. I spoke to Randy the manager of customer service who was very rude and aggressive to me. She kept cutting me off and raised her voic... read more

James Stewart 

on Google

a month ago

Exceptional customer service. We had a leg break on the bench of our Joanna dining room set, I contacted customer service and they were prompt and very helpful.