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Sterling Care Forest Hill
- Nursing Schools
- Forest Hill, MD
About this business
Location details
109 Forest Valley Dr, Forest Hill, MD 21050, Forest Hill, MD, 21050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff are always friendly but very busy. Not enough staffing. The rooms have clear damage on walls. Noting inside the rooms for patients to look at but a tv if it is working.
Lack of quality staff, administration at this center does not care about the care that our loved ones are getting. I have raised several concerns with the nurse Mgr and Director, but I'm told we are short staffed. Parking is horrible due to the staff parking right in front of the facility and the closeness to the front door for them. Visitors have to park on the street or at the liquor store down the street. Staff need to park in upper lot and leave closer parking for the elderly and visitors. Dave needs to do better at this... read more
My husband was there for rehab to get better at walking again but he passed away there instead. I had requested all my paperwork ( bank statements, personal papers) back and Heather said she sent it out in the mail. I had paid $75 to get all that paperwork to her when she needed it in such a quick short time. Yet she put it back to me in first class and it has been over a month now and it has not arrived. I am very disappointed with this facility. My husband had something show up on his ankle and yet they canceled his appoin... read more
Quality care on day shift, shower room used as a storage room with only 1 available stall, old equipment showing signs of long time usage, poorcare nights, often 30 minute wait for call lights to be answered, shortages of meny items, poor attitude of meal carts, kitchen ignoring choices of food items (regular diet and optional) , no .menus Weekly provided to clients I would not have a family member stay there overnight, I would demand .me. the best .menus for my family m ember in the facility, the best thing is their physica... read more
Never ever choose this place for rehab. From my 2 week experience I can’t believe this place is allowed to operate. Administration is incompetent and care is poor. I went there to rehab after serious back surgery. I was still in great pain. It took them 3 days to get my pain meds. I was trying to transfer to another place, which is controlled by the “case manager”. I tried to meet with her for 4 days, even elevating my request to the facility manager - nothing, crickets. I even tried to go to the case manager’s office but wa... read more
Frequently asked questions about Sterling Care Forest Hill
How is Sterling Care Forest Hill rated?
Sterling Care Forest Hill has a 3.9 star rating with 184 reviews.
When is Sterling Care Forest Hill open?
Sterling Care Forest Hill is open now. It will close tomorrow at 12:00 a.m.
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