Stericycle - Cincinnati (Now Part of WM)

samuel artz 

on Google

3 months ago

Obligatory 1 star because I have to in order to leave a review. They don't empty the shred bins. They don't answer calls. They don't process cancellation requests. I am not sure what they actually do other than collect a BS fee for a useless service. I wouldn't recommend doing business with this company to anyone. 

Vlad Shapiro 

on Google

3 years ago

The company's document shredding service is adequate. However the contracts and fees are unreasonable. After our contract was finally over, we were charged additional $340 just to pick up their shredding containers from our office. I would not consider this an ethical company to conduct business with. 

Team Concierge 

on Google

4 years ago

Our office has used Stericycle for two years now. I have been trying to contact someone to confirm our truck for this year and I have been on hold for over 15 minutes on two separate occassions. The email on the automated call does not work. There is no local phone number to call. Very, very frustrated. I doubt I will use them in the future. UPDATE: BASED ON BELOW RESPONSE FROM "OWNER", THE PHONE NUMBER SHOWN IS NO LONGER IN SERVICE. 

Andrew Jackson 

on Google

4 years ago

They only get one star because I have to give them one. I'm the Director of Pharmacy for a smaller hospital in Northern Kentucky. We've had Stericycle as a vendor for years, and the service has never been really good - but for this year so far they have NEVER shown up ONCE for a designated hazardous waste pickup. Appointment after appointment they stand us up. Emails, phone calls, repeat appointments... NOTHING can make these guys do their job! They just say "sorry" and make another appointment that they do - not - keep. It'... read more