Stephen T Hohenwarter CPA

Rachel A. 

on Citysearch

10 years ago

I go to this spa frequently for services. From the minute you walk in and breathe in the aroma, you relax! The staff is always friendly and professional. The spa is very clean. I have had manicures, pedicures, waxing, hair service and of course massages.everything I have gotten has been nothing but the Best. It's always busy when I go which just shows how good this place is! 

Amanda F. 

on Citysearch

10 years ago

I do not understand how anyone, especially a female, would go to this sorry salon. The owner obviously has no clue what it is all about, The recent manager was a complete jackass, the assistant manager fails to treat the other stylists like ladies, valuable employees. Rumor has it that one very good stylist was terminated because she is pregnant and that most of the other stylists are seeking other employment. The owner is a clueless bean counter, the recent manager was terminated for cause and the assistant manager is incom... read more

Greg G. 

on Citysearch

12 years ago

Bad management – I was in the last few weeks and seen how the assistant manager was very rude to one of the staff members there. I have later contacted the stylist and spoke to her about how she was being treated there. I now work for the Lancaster newspaper and will make sure everyone I work with know how mistreated this individual was from Elan. I will not be going back until I hear that management has changed. Such a shame how this place was voted a nice place from others because I do not see it. I will never go back ther... read more

elathomas 

on Citysearch

13 years ago

Top salon/spa in Lancaster for a reason – There is a reason Elan has been one of the top salon/spas in Lancaster County! They've been around more than 20 years, which you hardly ever see these days. My friend gave me a gift certificate for my birthday, which I used in their lovely spa, and I had the best facial I've ever had, and I've been back a number of times, and taken my sister & my friend from work, and they loved Elan too! My skin just glows & I feel so relaxed after the massage & aromatherapy that they do with every ... read more

red123456890 

on Citysearch

14 years ago

Bad Service, Clueless Owner – Bad service, less than desirable skill set, and the owner is completely unaware of what it means to be in the service industry. I have had two bad haircuts here (I know-I should not have gone back for the second one) and just today, when the front desk failed to schedule my appointment for the correct service, they refused to give it it to me, and told me they did not have the time to accommodate my request. This would lead you to believe the stylist had a following appointment, but no...they ju... read more

Zathomas 

on Citysearch

14 years ago

Terrible Customer Service – I went to the salon because it was recommend to me and I had a great massage. So, my sister and I got a gift certificate for our friend for her 30th birthday. They scheduled her appointment wrongly, so it was rescheduled. This morning when she woke up she felt ill and called to reschedule, they rescheduled her over the phone. Hours later the manager called to tell her that because she missed two Saturday appointments she would be charged for the full massage amount and wouldn't be receiving the ma... read more

cubis 

on Citysearch

18 years ago

So Relaxed – What a great experience! From the moment I walked in the door until I finished my services everyone treated me wonderfully! I look forward to all my appointments at Elan. They whole staff is friendly and professional