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STCU: South Branch
- Finance
- Spokane, WA
About this business
Location details
820 E 29th Ave, Spokane, WA, 99203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
STCU has been reported for FRAUD! FTC# 197158918 for the below reasons Auto Loan 1. Multiple payments have been paid above the minimum payment amount, however the overages do not seem to be applied to late fees, late payments, or the overall principle of the loan. 2. Late fees applied to every payemnt including those made ON TIME. 3. Failure to define the parameters of "full coverage " for insurance as an effort to punish members with fees and change loan terms. 4. Application of $>4,000 to principal loan amount for insuranc... read more
When setting up an estate account for my recently deceased mother, Will guided me through the process, step by step. Clearly informing me of needed legal documentation and doing the notarizing, he really made everything much easier in an unfamiliar terrain. Plus, all was done in Will's friendly and kind manner.
I’m like 95% sure their telephone agents are AI. The dialogue is stilted. There are long pauses after I say something. They will interrupt with what feels like a scripted prompt. So either hire real people or teach your real people how to be conversational and normal.
I've lived nearby for about ten years and other than an occasional tired teller they have served me well.
Took money out of my account to cause an overdraft, charged me for the overdraft, then harassed me while I was sick because I’m unable to work and couldn’t replenish the money that THEY STOLE. Use to be an honest, supportive credit union, don’t know what happened.
Frequently asked questions about STCU: South Branch
How is STCU: South Branch rated?
STCU: South Branch has a 3.3 star rating with 39 reviews.
When is STCU: South Branch open?
STCU: South Branch is closed now. It will open on Monday at 9:00 a.m.
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