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3903 E Primrose Ln, Post Falls, ID, 83854, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Prompt and accurate service
Up until last year, I loved this bank. But the last several months have been a nightmare, one "error" after another. And customer service that doesn't exist at all like it used to. How I was treated today just topped it off. These people used to go out of their way to help find a solution, now, it's just as bad as the big Banks, who could not care less about their members.
Received letters that I needed to update my insurance on some auto loans I have through STCU. Took care of everything clear back in February or so I thought. Go in to look at a different pickup just to find out STCU never updated my new insurance so they slapped a 3rd party insurance premium on my account. No other notifications of this because it was supposed to be fixed months ago. Glad I was looking into this other pickup or I would have never known about that slick move.
I can't say enough on STCU's behalf! They will be our credit Union forever!
I originally first signed up with the Post Falls branch back when I was still in high school. I have always been nothing short of pleased with STCU! I have never had any problems and if there is any unusual activity on my account I'm alerted right away. Thank you STCU for being an honest and professional Credit Union!
STCU: Post Falls Branch has a 3.5 star rating with 62 reviews.
STCU: Post Falls Branch is closed now. It will open on Monday at 9:00 a.m.
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