Staten Island Broadway YMCA

Erika S 

on Google

4 days ago

Really disappointed of this location. My spouse bought a 6month membership in advance & once it was up to the end he never returned. so a couple of days ago he goes to renew/re open his membership they said he owes them $147 because he never cancelled his membership. They never called him not once. Can you believe that. What's so crazy that you paid in advance for a membership for a 6 month use. To be told you had to cancel it even thou your membership was paid for 6 months only & he never used the pool not once never uses t... read more

Wendy W Leung 

on Google

2 weeks ago

Nice staff & helpful 

Jennifer 

on Google

3 weeks ago

Very disappointed with the Broadway YMCA. During a stage 1 swimming lesson, my daughter was pulled by another child; the instructor failed to notice or intervene in time, causing her to choke on water. I am grateful that the instructor rescued her promptly once the situation was realized. However, after being pulled from the water, she experienced breathing difficulties and vomiting, and was severely frightened. After that, I took my daughter to see a psychologist. A mental health professional subsequently assessed her as ex... read more

Edgar Romero 

on Google

3 weeks ago

My family and I have been members of the South Shore YMCA for approximately three years without any issues. We are only using this location because the South Shore pool is temporarily closed for maintenance. Unfortunately, all three times we have visited, we have been questioned when trying to enter. We have no problem following any additional procedures required at this branch. However, we are not responsible for knowing your internal protocols. Staff should explain them clearly and courteously instead of becoming annoyed b... read more