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State of California Franchise Tax Board

1.6

About this business

Specialties We are responsible for administering two of California's major tax programs: Personal Income Tax and Corporation Tax. History Established in 1929. In 1929, the Legislature created the office of the Franchise Tax Commissioner to administer California's new Bank and Corporation Franchise Tax Act. This was the first agency created for tax administration since the adoption of the state Constitution in 1879. In 1950, California closed the office of the Franchise Tax Commissioner and created the Franchise Tax Board tha... read more

Location details

9646 Butterfield Way, Rancho Cordova, CA, 95827, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6182 reviews
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Recycle Binh's profile image
Recycle Binh 
3 weeks ago

Adam, you have no custom service skills. Your employment should terminated from The Franchise Tax Board. Told this representative that I had set up an auto draft setup and they didn’t pull any payment for my previous tax year. I needed to know what to do for this next tax year so it wouldn’t happen again. I know it was setup correctly as the auto draft payment was set up for the IRS at the same time. He said as quickly as he could web payment and is that it in the same breath. I told him that’s not what I’m asking about and ... read more

Gabrielle Juarez's profile image
Gabrielle Juarez 
6 months ago

One star is too many. If there was an option to leave negative stars, I totally would. I have been on hold for 3 hours and 45 minutes so far. I have begun to memorize the hold music. What an absolute joke. They processed my payment for a ticket I forgot to pay (yes, absolutely my fault) however this was in JULY. They have still yet to send over confirmation to the DMV; and now my license will expire on September 20th, after driving to their office TWICE, calling several times a week for updates, and this is the very first ti... read more

Yurii Haivoronskyi's profile image
Yurii Haivoronskyi 
3 weeks ago

I’ll try to call to customer service , about my extra money (if I have) I need to knows, but they always busy, I’ll waiting around 15 min to get that option what I need and that automatic system just hung up twice…. Terrible customer service… at what phone number may I call to reach some real professional from customer service ?!! 

Chad's profile image
a month ago

If you call them they literally don't even give you an option to speak with them. It's always "extremely high call volume, we can't help you right now" and then it hangs up on you... 

Susan Daigh's profile image
Susan Daigh 
7 months ago

They say fax us the documents that show that money was paid to us when you sold your house. Now shouldn't they have taken care of that when they receive the money instead of sending a letter saying that we didn't pay it when we did and then send a fax showing us that you paid it. And then a month later not hearing from them and them saying we have so many faxes we can't get to them all send it again. Talk about antiquated. If this was private industry they would be bankrupt! 

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Frequently asked questions about State of California Franchise Tax Board

How is State of California Franchise Tax Board rated?

State of California Franchise Tax Board has a 1.6 star rating with 182 reviews. 

When is State of California Franchise Tax Board open?

State of California Franchise Tax Board is closed now. It will open on Monday at 7:00 a.m. 

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