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State of California Franchise Tax Board

1.6

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Location details

9646 Butterfield Way, Rancho Cordova, CA, 95827, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6201 reviews
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Zoe J's profile image
Zoe J 
5 months ago

I'll start with the most recent from this 2024 tax year. I filed my taxes early & was to receive a state refund for business income. My refund never materialized & after 3 months I received a letter saying they needed substantiating documents - the catch is that the 30 day deadline for them to receive those docs was in a couple of days because somehow it took them almost a month to get that letter to me! So I call to get more information & to inform them of this issue with the tight deadline. I spoke with Sharice - who, whil... read more

Ann Cross (Amy)'s profile image
Ann Cross (Amy) 
6 months ago

This agency operates like a scam company. I had to verify multiple times that this was legitimate. I received a latter from the tax board indicating a balance due. The letter was dated and had a payment due date. When I spoke to the representative, he seemed to indicate that the penalties go up every day and that I was now due more than the amount that was in the notice even though the due date is a week away. This seems very suspicious and fraudulent way of operating. If at all possible get your entity registered in a diffe... read more

Brandon Borgel's profile image
Brandon Borgel 
5 months ago

The FTB makes the DMV look like a five star experience. There are no curses foul enough to describe how awful of an experience it is to have to deal with the CA FTB as a business. Having to wade through a labyrinth of menus and pre-recorded messages only to finally be able to select the option to speak with a representative and you get a "We're experiencing higher than usual call volume and we cannot connect your call at this time." On top of that, the last time I was actually able to get through (after 16 attempts, I count... read more

DWG's profile image
DWG 
a month ago

Wouldn't give them a dollar. Extortion is illegal would recommend filing a police report if you get a letter from them. 

Black J's profile image
Black J 
3 weeks ago

Definition of Tyrants. Charge me bunch of unknown taxes. They don't want to hear you out. Just say pay up or we putting a lien on you. 

Frequently asked questions about State of California Franchise Tax Board

How is State of California Franchise Tax Board rated?

State of California Franchise Tax Board has a 1.6 star rating with 201 reviews. 

When is State of California Franchise Tax Board open?

State of California Franchise Tax Board is closed now. It will open tomorrow at 7:00 a.m. 

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