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State of California Franchise Tax Board
- Tax Services
- Rancho Cordova, CA
About this business
Specialties We are responsible for administering two of California's major tax programs: Personal Income Tax and Corporation Tax. History Established in 1929. In 1929, the Legislature created the office of the Franchise Tax Commissioner to administer California's new Bank and Corporation Franchise Tax Act. This was the first agency created for tax administration since the adoption of the state Constitution in 1879. In 1950, California closed the office of the Franchise Tax Commissioner and created the Franchise Tax Board tha... read more
Location details
9646 Butterfield Way, Rancho Cordova, CA, 95827, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'll start with the most recent from this 2024 tax year. I filed my taxes early & was to receive a state refund for business income. My refund never materialized & after 3 months I received a letter saying they needed substantiating documents - the catch is that the 30 day deadline for them to receive those docs was in a couple of days because somehow it took them almost a month to get that letter to me! So I call to get more information & to inform them of this issue with the tight deadline. I spoke with Sharice - who, whil... read more
The FTB makes the DMV look like a five star experience. There are no curses foul enough to describe how awful of an experience it is to have to deal with the CA FTB as a business. Having to wade through a labyrinth of menus and pre-recorded messages only to finally be able to select the option to speak with a representative and you get a "We're experiencing higher than usual call volume and we cannot connect your call at this time." On top of that, the last time I was actually able to get through (after 16 attempts, I count... read more
This agency operates like a scam company. I had to verify multiple times that this was legitimate. I received a latter from the tax board indicating a balance due. The letter was dated and had a payment due date. When I spoke to the representative, he seemed to indicate that the penalties go up every day and that I was now due more than the amount that was in the notice even though the due date is a week away. This seems very suspicious and fraudulent way of operating. If at all possible get your entity registered in a diffe... read more
Adam, you have no custom service skills. Your employment should terminated from The Franchise Tax Board. Told this representative that I had set up an auto draft setup and they didn’t pull any payment for my previous tax year. I needed to know what to do for this next tax year so it wouldn’t happen again. I know it was setup correctly as the auto draft payment was set up for the IRS at the same time. He said as quickly as he could web payment and is that it in the same breath. I told him that’s not what I’m asking about and ... read more
I’ll try to call to customer service , about my extra money (if I have) I need to knows, but they always busy, I’ll waiting around 15 min to get that option what I need and that automatic system just hung up twice…. Terrible customer service… at what phone number may I call to reach some real professional from customer service ?!!
Frequently asked questions about State of California Franchise Tax Board
How is State of California Franchise Tax Board rated?
State of California Franchise Tax Board has a 1.6 star rating with 197 reviews.
When is State of California Franchise Tax Board open?
State of California Franchise Tax Board is closed now. It will open at 7:00 a.m.
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