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A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
10956 NC-226, Spruce Pine, NC, 28777, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible customer service at the teller window. Condescending attitude and patronizing to customers. If you don’t like your job, get another one so that we can get better customer service. Went inside to Spruce Pine branch to report problem with ATM, teller’s attitude was awful and chose to blame me. I was going to let that part go until the teller decided to be patronizing and “explain” to me that if I continued to use the wrong PIN number at other places the card still wouldn’t work- and her tone and attitude were as if I ... read more
The best service and friendly faces!
As a long-time member (over 25 years), honestly, I can't say a bad thing about SECU. Always friendly and willing to help, easy to work with. The Spruce Pine branch is absolutely wonderful.
After being a member of the SECU for fifty years I received very poor service from the tellers of the Spruce Pine branch when reporting a problem with their ATM. They were unwilling or unable to answer my questions about the machine malfunctioning and were quick to blame me. When I verified a problem with the branch ATM, they were unappreciative and denied a problem existed.
State Employees’ Credit Union has a 3.6 star rating with 33 reviews.
State Employees’ Credit Union is closed now. It will open on Monday at 8:30 a.m.
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