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State Employees’ Credit Union
- Finance
- Charlotte, NC
About this business
A not-for-profit financial cooperative owned by its members, SECU has been providing employees of the State of North Carolina and their families with consumer financial services for over 80 years.
Location details
8605 University City Boulevard, Charlotte, NC, 28213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Totally understand the bad reviews now. They either have an issue with doing their job or routing you to the right resource. Then when you have been through the holding patterns, a few times, they just hang up on you.
I wish I could give a zero. This location is horrible; I have called this place over 30 times with promises that someone would call me back and it never happened. Only to be called, supposedly, by a senior staff member who was extremely rude, lacked customer service and empathy. I wish I never went to this location, now anytime I reach out for assistance, I'm sent back to "my local branch'. I need someone to call me and replay the call I had with your representative today 4/30 at 10am EST.
Hard time getting my money all the time, for various reasons
The branch is nice the worker there r very professional. Even in the drive-thru there r pretty quick
Frequently asked questions about State Employees’ Credit Union
How is State Employees’ Credit Union rated?
State Employees’ Credit Union has a 3.4 star rating with 79 reviews.
When is State Employees’ Credit Union open?
State Employees’ Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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