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Star USA Federal Credit Union
- Credit Unions
- Huntington, WV
About this business
Location details
607 3rd Ave, Huntington, WV, 25701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Worse Banking establishment ever. App, or digital banking is pure basic. Unable to connect an external acct, no Zelle, cant pay off a acct with another acct, or over the phone with a acct # and routing #. I live in a different state. Personnel at bank don’t listen or care, hardly answers the phone or returns calls, this day and age they are way behind on mobile/digital banking. And all I wanted to do is pay off my loan but can’t. DO NOT RECOMMEND THIS BANK TO ANY ONE!
I've been calling for two weeks and can't get ahold of anyone. What is the deal?
Always been fair and treated me great anytime I need anything. The staff are very knowledgeable and friendly.
I left chase bank to open a business account at Star USA Federal Credit Union 1.) their website/ app never worked it would never let me in and told me my password wouldn’t work. Since day 1 I have used it 3 times in 5 weeks. 2.) do online purchases they declined 3 times said you can’t purchase online products from California. Fraud department 3.) asked for a proof of funds paper for my realtor and the woman behind the desk asked for email so she could email it to me. She never sent it so I called. I was routed to the manager... read more
Horrible experience. I was pre-approved. They done a hard pull on my credit and I ended up getting offered a 10 % which is higher than what I'm financed with already. & they won't help me dispute. DO NOT GO WITH THEM FOR ANY FINANCING! I got approved with another company with a 4.3 %
Frequently asked questions about Star USA Federal Credit Union
How is Star USA Federal Credit Union rated?
Star USA Federal Credit Union has a 3.4 star rating with 18 reviews.
When is Star USA Federal Credit Union open?
Star USA Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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