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Star USA Federal Credit Union

3.5

About this business

Location details

607 3rd Ave, Huntington, WV, 25701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.519 reviews
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Dwayne Hall's profile image
Dwayne Hall 
on Google
3 months ago
James Parsons's profile image
James Parsons 
on Google
6 months ago

Worse Banking establishment ever. App, or digital banking is pure basic. Unable to connect an external acct, no Zelle, cant pay off a acct with another acct, or over the phone with a acct # and routing #. I live in a different state. Personnel at bank don’t listen or care, hardly answers the phone or returns calls, this day and age they are way behind on mobile/digital banking. And all I wanted to do is pay off my loan but can’t. DO NOT RECOMMEND THIS BANK TO ANY ONE! 

Knarf Trakiul's profile image
Knarf Trakiul 
on Google
9 months ago

I've been calling for two weeks and can't get ahold of anyone. What is the deal? 

Ryan Adkins's profile image
Ryan Adkins 
on Google
9 months ago

Always been fair and treated me great anytime I need anything. The staff are very knowledgeable and friendly. 

Justin Goodrich's profile image
Justin Goodrich 
on Google
a year ago

I left chase bank to open a business account at Star USA Federal Credit Union 1.) their website/ app never worked it would never let me in and told me my password wouldn’t work. Since day 1 I have used it 3 times in 5 weeks. 2.) do online purchases they declined 3 times said you can’t purchase online products from California. Fraud department 3.) asked for a proof of funds paper for my realtor and the woman behind the desk asked for email so she could email it to me. She never sent it so I called. I was routed to the manager... read more

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Frequently asked questions about Star USA Federal Credit Union

How is Star USA Federal Credit Union rated?

Star USA Federal Credit Union has a 3.5 star rating with 19 reviews. 

When is Star USA Federal Credit Union open?

Star USA Federal Credit Union is open now. It will close at 5:00 p.m.  

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