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Star USA Federal Credit Union

3.4

About this business

Location details

607 3rd Ave, Huntington, WV, 25701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.422 reviews
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Darrell & Paulette Ferrell's profile image
Darrell & Paulette Ferrell 
on Google
3 months ago
Nate LF's profile image
Nate LF 
on Google
3 months ago

This credit union provided the worst banking experience I’ve ever encountered. The blonde teller has been horrible and rude to my grandmother, a senior with physical disabilities, on multiple occasions, and the dark-haired teller (the one with the overly-fake smile) from today (5/21 late afternoon) was extremely rude to me when I tried to get clarification on the situation. My banking background has mostly been with Wells Fargo before moving to WV. My wife and I were considering opening an account here, but will not after th... read more

Jeffrey Walters's profile image
Jeffrey Walters 
on Google
5 months ago
Dwayne Hall's profile image
Dwayne Hall 
on Google
9 months ago
James Parsons's profile image
James Parsons 
on Google
a year ago

Worse Banking establishment ever. App, or digital banking is pure basic. Unable to connect an external acct, no Zelle, cant pay off a acct with another acct, or over the phone with a acct # and routing #. I live in a different state. Personnel at bank don’t listen or care, hardly answers the phone or returns calls, this day and age they are way behind on mobile/digital banking. And all I wanted to do is pay off my loan but can’t. DO NOT RECOMMEND THIS BANK TO ANY ONE! 

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Frequently asked questions about Star USA Federal Credit Union

How is Star USA Federal Credit Union rated?

Star USA Federal Credit Union has a 3.4 star rating with 22 reviews. 

When is Star USA Federal Credit Union open?

Star USA Federal Credit Union is open now. It will close at 5:00 p.m.  

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