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Star USA Federal Credit Union

3.3

About this business

Location details

607 3rd Ave, Huntington, WV, 25701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.323 reviews
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Ty Thornburg's profile image
Ty Thornburg 
5 months ago

Star USA has ZERO loyalty to well paying customers. I've had an auto loan with this place for nearly 4 years. I've paid every payment on time - and even though the car has been broken down for nearly 17 months. I tried to get a loan to fix the car by putting up my primary, paid for car as collateral. Even asked for less than book value of that car. They denied my application because of collections on my credit. I went with an FCU locally to build rapport with them in case I wanted or needed to borrow. I would have been bette... read more

Darrell & Paulette Ferrell's profile image
Darrell & Paulette Ferrell 
9 months ago
Nate LF's profile image
Nate LF 
10 months ago

This credit union provided the worst banking experience I’ve ever encountered. The blonde teller has been horrible and rude to my grandmother, a senior with physical disabilities, on multiple occasions, and the dark-haired teller (the one with the overly-fake smile) from today (5/21 late afternoon) was extremely rude to me when I tried to get clarification on the situation. My banking background has mostly been with Wells Fargo before moving to WV. My wife and I were considering opening an account here, but will not after th... read more

Jeffrey Walters's profile image
Jeffrey Walters 
a year ago
Dwayne Hall's profile image
Dwayne Hall 
a year ago

Frequently asked questions about Star USA Federal Credit Union

How is Star USA Federal Credit Union rated?

Star USA Federal Credit Union has a 3.3 star rating with 23 reviews. 

When is Star USA Federal Credit Union open?

Star USA Federal Credit Union is open now. It will close at 5:00 p.m. 

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