Star Furniture

Shelly B. 

on Yellow Pages

3 years ago

We looked all over Lafayette and kept coming back to Star Furniture. Not only were their prices much more affordable for almost identical furniture, but they have much more to choose from and the sales people, cashiers, assemblers and pick up associates were all friendly, helpful and accommodating. Tori Gowdy was our sales associate…we highly recommend her!! She was friendly but not overbearing, helpful & knowledgeable. I told her what I was looking for and she took me right to pieces that were what we were had in mind. Alth... read more

Scott B. 

on Yellow Pages

9 years ago

Without doubt the poorest customer service on the planet. Bought a table and chair set from star furniture in Lafayette in in December was cleaning the dining room slid the table to vacuum under it when leg broke off returned for warranty service that was in may still have not repaired or replaced it was just called and informed that the repair parts expected mid June. Third time they have reset repair time meanwhile they have discontinued the table so their warranty is totally bs and I recommend anyone considering doing bus... read more

Jordan M. 

on Yellow Pages

9 years ago

My husband and I purchased a sectional here and we also got the protection plan for an extra $100. We usually don't buy protection plans because we take really great care of our home. However, this sales lady said these exact words "it covers everything." And she went into detail saying they would replace the whole couch if needed. But again, we spent an extra $100 because this lady told us "it covers everything." Anyways, after about a year and a half, this couch started falling apart. Broken springs, fabric ripping, etc ..... read more

Troy R. 

on Yellow Pages

11 years ago

I have made a purchase at this company and the wait time is 10+ weeks for my couch to arrive. I am giving 3 stars at the moment and will update when i finally get my couch and see what it looks like. They do have an excellent selection of furniture. The service staff allow you to browse uninterrupted but seemed annoyed when they had to write up my order. As for the time frame I still can't see why it would take 10 weeks even if they build it custom for me. 

jeaneth.tavares 

on Yellow Pages

12 years ago

They do not know what is the meaning of customer sevice! They messed up my order for a 3,000 order. They wanted to charge me a higher price that just because they messed up on their part! DON'T EVER COME HERE! They don't care about your business they lost a sale because of an error they made! VERY UNPROFFESIONAL!