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Stanley Works

3.1

About this business

Stanley Black & Decker, an S&P 500 company, is a diversified global provider of hand tools, power tools and related accessories, mechanical access solutions and electronic security solutions, engineered fastening systems and more. The company was formed as a merger between The Stanley Works and The Black & Decker Corporation in 2010. Products provided by the company include work lights, automotive mats, drill bits and accessories, gardening tools and ladders. Brands of the company include Baldwin, Black & Decker, Bostitch, S... read more

Location details

1000 Stanley Dr, New Britain, CT, 06053, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.118 reviews
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Owen Neese's profile image
Owen Neese 
on Google
2 months ago

I don't know what has happened to Craftsman tools . But they are not the same and customers service is ridiculous, even more so with a warranty claim. Do not buy anything from Stanley, Black & Decker, Craftsman, or any other tool company they now own. Absolutely ridiculous. 

Fresh Cutz Lawn Care's profile image
Fresh Cutz Lawn Care 
on Google
3 months ago

I bought a craftsman rake in 2022 from lowes that came with a 15 years warranty. Craftsman is owned by Stanley black and decker. I was on the phone and told that I needed an RA# to exchange my tool, I was transferred 3 times to different departments get to tell me that I needed to email them the purchase receipt, photos of the product which I did and now they emailed me back with this BS statement : Unfortunately, I am unable to approve your warranty request. Our warranty policy covers manufacturer defects in materials and w... read more

Dawn Cratty's profile image
Dawn Cratty 
on Google
3 months ago

I purchased a Black & Decker .9 portable washing machine that I have been saving for because that is the only one that I wanted due to the amazing reviews when I went to unpack it and plug it in and use it for the first time the water wouldn’t drain and there was a terrible burning smell Needless to say I was devastated. I didn’t know how I was gonna get this fixed or how long it was gonna take me to save for a new one Amazon recommended that I reach out to the manufacturer directly to get it resolved faster if it even could... read more

Anonymous Truth's profile image
Anonymous Truth 
on Google
4 months ago

Garbage, Defective item, Purchased this Stanley tools J5C09 Portable Power Station Jump Starter+with Air Compressor twice and it is total junk, complete landfill waste. Stanley Tools taking advantage of consumers. Selling Items that do Not work. Customer Service was No Help, relayed me to Baccus Global- also No help! Garbage garbage garbage. Defective Products 

Jimmie Washington's profile image
Jimmie Washington 
on Google
5 months ago

Make great surge protectors to protect your valuable electronics such as computers, refrigerators, TVs etc. It has multiple ports to hook up a variety of devices at same time. If there is a power outage or surge your equipment will be protected. This is valuable device to have in your household 

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Frequently asked questions about Stanley Works

How is Stanley Works rated?

Stanley Works has a 3.1 star rating with 18 reviews. 

When is Stanley Works open?

Stanley Works is closed now. It will open tomorrow at 9:00 a.m. 

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