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Stanley Works

3.0

About this business

Location details

1000 Stanley Dr, New Britain, CT, 06053, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.025 reviews
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D. W. Leppard's profile image
D. W. Leppard 
a month ago

Bought a new battery powered Craftsman trimmer. Directions are in minute print and far from being helpful. Wanted to know how long the initial charge on the battery was to take as directions totally avoided that subject. Thru texting, email and phone calls, after over an hour, I got two different answers from two different people. Reese assured me 9 to 12 hours!! Sophia went with 4 to 6 hrs. Wow!! Lousy customer service and a very long time either one. In the end it took 5 3/4 hours. Unreal. Initial charge only lasted 30 min... read more

Ron Young's profile image
Ron Young 
2 months ago

This review is for the Black and Decker portable air conditioner. If you choose this air conditioner keep realistic expectations. It states that it will cool an area of up to 350 square ft. We purchased this unit to try and cool a master bedroom and bathroom that has just over 300 square ft. The photographs below are of the unit sitting in a 130 square ft. Bathroom. The window is completely sealed with cardboard to insulate the plastic insert for the evacuation hose. The evacuation hose has been wrapped in triplicate with bu... read more

Akiva Talansky's profile image
Akiva Talansky 
2 months ago

We purchased a portable air conditioner 14,000 btu from this company. The thing only got used for a few months before it broke. We used it July-Aug last year and again for half Jun- beginning July this year before it failed around July 9. The water coming out of the drain pipe started to turn greasy, then the coils in the back began to develop ice. After that, the unit just blows warm air. We called the company and they won't do anything for us, as it is just past the 1 yr warranty. Never before have we had an A/C unit that ... read more

Devin Odonnell's profile image
Devin Odonnell 
3 months ago

Good company. They believe in good 

D R's profile image
D R 
9 months ago

A part I'd been using for over a decade had broken. I wasn't sure how to replace it but learned the guarantee behind the parts manufactured. After an efficient phone call, the replacement part was swiftly shipped. Stellar customer service. 

Frequently asked questions about Stanley Works

How is Stanley Works rated?

Stanley Works has a 3 star rating with 25 reviews. 

When is Stanley Works open?

Stanley Works is closed now. It will open on Monday at 9:00 a.m. 

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