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St. Charles Bank & Trust
- Banks
- Saint Charles, IL
About this business
St. Charles Bank & Trust, a Wintrust Community Bank, offers banking solutions tailored to our customers, their needs, and our area. No matter what your financial need, we can help. But, we also go above and beyond basic banking solutions. We host financial education courses, hold community events, and throw neighborhood cookouts. We believe a bank should be a true asset to the area it serves. Our employees serve on local boards, participate in and sponsor community events, and volunteer for local organizations. We work hard ... read more
Location details
411 W Main St, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer service by Shelina Andani. Gave wrong information did not explain their process on new money . Attempted debiting various joint accounts without explanation. Cannot be expected to understand banking terms without explanation. Also I was told that my son had to docu-sign this account and since he was on vacation hiking this was an inconvenience .found out he did not need to sign a renewal . Also never was notified that the cd was renewing .All together poor communication and customer service. Then when I as... read more
I like the kind experiences with Felicia and Stephanie. We are always greeted with a smile and They always know how to answer Our questions.
Stephanie is #1
DO NOT USE THE ATM HERE! It has eaten my debit card the LAST TWO TIMES I've used it after hours. I can now not pay my bills on time, WOOT! this bank is terrible.
I had a terrible experience there.
Frequently asked questions about St. Charles Bank & Trust
How is St. Charles Bank & Trust rated?
St. Charles Bank & Trust has a 3.7 star rating with 30 reviews.
When is St. Charles Bank & Trust open?
St. Charles Bank & Trust is closed now. It will open at 9:00 a.m.
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