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St. Charles Bank & Trust
- Banks
- Saint Charles, IL
About this business
Location details
411 W Main St, Saint Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer service by Shelina Andani. Gave wrong information did not explain their process on new money . Attempted debiting various joint accounts without explanation. Cannot be expected to understand banking terms without explanation. Also I was told that my son had to docu-sign this account and since he was on vacation hiking this was an inconvenience .found out he did not need to sign a renewal . Also never was notified that the cd was renewing .All together poor communication and customer service. Then when I as... read more
I like the kind experiences with Felicia and Stephanie. We are always greeted with a smile and They always know how to answer Our questions.
Stephanie is #1
DO NOT USE THE ATM HERE! It has eaten my debit card the LAST TWO TIMES I've used it after hours. I can now not pay my bills on time, WOOT! this bank is terrible.
I had a terrible experience there.
Frequently asked questions about St. Charles Bank & Trust
How is St. Charles Bank & Trust rated?
St. Charles Bank & Trust has a 3.7 star rating with 30 reviews.
When is St. Charles Bank & Trust open?
St. Charles Bank & Trust is closed now. It will open at 9:00 a.m.
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