SSM Health Davis Duehr Dean Eye Care

Julia 

on Google

a week ago

The doctors that I have seen here are good doctors, however I have a complaint about their scheduling - it is a horror! A month ago I called to schedule an appointment and I was put on hold for around 15 minutes - for FIVE times! I had to call five times because when someone picked up on the first four calls they yelled at me, "Hello? Hello? I can't hear you," and then hung up on me. I was calling from my house where I have good reception and my phone and service carrier works fine. I have never had anyone say they can't hea... read more

Rachel Grauerholz 

on Google

4 weeks ago

I highly recommend this place! Today I experienced the best customer service, from a wonderful human named Emma. What a pleasure it was to work with her! She went out of her way to help me tackle a contact lens situation for my daughter, which I know was a pain in the butt. She was patient, thoughtful, and helped me with all my needs. A huge thanks to Emma! What a gem of an employee you have! Give her a raise and never her let go! You rock, girlie! 

Sandy Jankowski 

on Google

4 months ago

The optical technicians at the Fort Atkinson location, are awesome! They worked with me one on one to figure out the best glasses for the shape of my face, and then together as a group decided which glasses were best for me. With every new pair of glasses, I get nothing but compliments and where did I get those glasses. Thank you very much for all your hard work. 

Angela Smith 

on Google

7 months ago

I had such a wonderful experience working with Emma to select my new pair of glasses! Her patience and willingness to assist were truly exceptional. I had to return on a different day, and I was so impressed that she remembered me and had my selections ready to go. Emma took the time to thoroughly explain all of my options, ensuring I understood every detail. She made the entire process easy and enjoyable, and I never felt rushed at any point. Her customer service is outstanding, and I highly recommend her to anyone looking ... read more