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Spyder Active Sports Inc
- Sporting Goods
- Boulder, CO
About this business
Location details
4740 Walnut St, Boulder, CO, 80301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer Beware: Horrible Customer Service and Return Policy www.SPYDER.COM I had a terrible experience with Spyder, both with their customer service and their inflexible return policy. After spending close to $1,000 on multiple orders, I was shocked by their refusal to price match a previous order. I needed to exchange a jacket for a smaller size, but their customer service rep was unhelpful. When I requested a supervisor, she too refused to apply the original sale price as a credit, citing their rigid policy. Even as a cour... read more
I am shocked this company is even in business and not litigated out of existence. Saying "bad customer service" would be too mild and a great understatement. They are willingly and openly misrepresenting the facts, having no problem openly acknowledging that. I purchased a jacket from them, and on that jacket's page it stated, in black and white, "returns allowed". Yet, they have been refusing to take a return and issue a refund, while fully agreeing that this is what their website said. In essence, their business strate... read more
Frequently asked questions about Spyder Active Sports Inc
How is Spyder Active Sports Inc rated?
Spyder Active Sports Inc has a 2.9 star rating with 48 reviews.
When is Spyder Active Sports Inc open?
Spyder Active Sports Inc is closed now. It will open on Monday at 9:00 a.m.
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