Speedishuttle

Michelle Reijonen 

on Google

4 months ago

Short version: Do not book with them. They will leave you stranded. Longer version: Was told to wait at the Grand Wailea at 7pm for a 7:30pm transfer. They never showed. We called right after 7:30 and they told us the pickup was for 5pm. This was not true. My company’s travel agent confirmed this. No apology or offer of another ride from speedishuttle, just a “well, we didn’t have a number to call (this is false) so we couldn’t reach you.” They hung up and I was hurriedly trying to get a cab. This last minute change on their... read more

Michael Fitch 

on Google

6 months ago

Booked a ride from KOA with Speedishuttle for my honeymoon trip. Worst part of the entire trip. After a 17 hour travel day, we waited another hour for our shuttle only for it to never arrive and instead used Uber. The customer service number didn’t work so we had no way of contacting a representative so see if our driver knew we were waiting or if he was off drunk at some bar. PLEASE NEVER book with Speedishuttle unless you want to ruin the beginning of your trip!! 

Colleen Pathe 

on Google

a year ago

Rude woman hung up on me when I told her I’ve been waiting more than 35 mins for the shuttle 

Shameka N 

on Google

a year ago

We recently used Speedi Shuttle Services in Hawaii and had a mixed experience. Upon our arrival at the airport, we were greeted by a lady who was on the phone as she led us and another family to the pickup area. She then informed us to wait for Paul and left abruptly, which left us confused since we had booked a private service for our group. When Paul arrived, both families walked to the shuttle, but Paul clarified that he was only there for our family. He kindly called to check on the other family's driver and reassured th... read more