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Spa By JW®
- Day Spas
- Marco, FL
About this business
Location details
400 S Collier Blvd, Marco, FL, 34145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I have visited this spa on two occasions and had two very different experiences. The first time was very pleasant and relaxing. Great service (except for the front desk lady who is not welcoming at all), quiet spa, excellent massage, nice atmosphere and service at the pool. The second time, this past week, was very different. At check in, I was given a robe that had two massive holes in it from ripped fabric. Then, the behavior of other guests in the spa was appalling. One guy was taking a 30 minute phone call at full volume... read more
Terrible massage. Massage therapist seemed uninterested in providing a quality massage and made me feel very uncomfortable. Sent an email to the manager Eric Lopez explaining my experience and has been over a month with no response, so here’s my review. Don’t go here. Drive to Naples and use the four seasons spa instead. Same price and the staff knows what they are doing.
Very poor experience with the JW and their Spa, which are certainly overpriced. The staff was dismissive, arrogant, and rude, a far cry from what one would expect when staying at these types of properties. We were about 10 minutes late which was due to us not getting our breakfast check in time from their own restaurant, but the Spa didn't ask or care. The facilities themselves were average at best. I had stayed at the St. Regis in Chicago a month earlier and that experience was night and day better. Will not be returning to... read more
My husband and I both had great massages here with Sandra and Heather! We are very relaxed and feeling great now! Thank you!
My husband and I came to the JW Marriott to celebrate a baby moon. I made reservations for the spa for each of us to receive a massage while we were there for the weekend. This was our very first time at a JW Marriott and my first massage while pregnant at 9 months pregnant. I’ve had massages many times prior to this weekend, so I expected a high quality for the name and price we were paying. My husband received paperwork to fill out two days before our arrival and I received paperwork two hours before my massage. Upon arriv... read more
Frequently asked questions about Spa By JW®
How is Spa By JW® rated?
Spa By JW® has a 4.4 star rating with 116 reviews.
When is Spa By JW® open?
Spa By JW® is closed now. It will open at 7:00 a.m.
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