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Southwick Village Club House
- Retirement Homes
- Southwick, MA
About this business
Location details
796 College Hwy, Southwick, MA 01077, Southwick, MA, 01077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is Fantastic. Very Clean Good Food The staff is awesome
The rooms at White Lake Assisted Living are beautiful. But the management and care are below standard. In the first 24 hours our parent was there, they did not bring her breakfast or even stop in to check on her. They also did not give her the medications she needed. The reasoning we got for this was that she did not fill out all the paperwork, however, no one mentioned that until we asked why they didn't give her the meds. She ended up in the hospital within 36 hours of moving in. No one from White Lake called to chec... read more
Just admitted my Mom to Memory care. So impressed. The staff are so caring and ready to assist. The rooms are beautiful and most important my Mom is happy.
$6300 will be the total on the Assisted side, called The Harbors by the time you add room, board and then resident aide costs. The turnover is high for resident aides - good ones keep leaving. Understaffed as this is an UNLICENSED facility meaning no oversight except a Corporation worried about the bottom line. Pull cords are in each room for help and response time can be terrible at times. If you need an aide, go out on the side of the building by the dumpster and you'll more than likely find one or two there smoking. Be ca... read more
WOLF IN SHEEP'S CLOTHING. be careful. The Harbor's or Assisted side is UNLICENSED and it shows. Understaffed, high turnover and absenteeism. Do your due diligence as resident aid / resident ratio should be in your questions. Resident Aids cover the entire building both sides. The building at times shows good - however big issues over the last few years and the maintenance Director position turns over also. The Independent side includes a continental breakfast - items not available many days - ie. bananas and tuff luck. Expen... read more
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Southwick Village Club House is closed now. It will open on Monday at 9:00 a.m.
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