Southway Residential Home - Bedford Borough Council

Nick Brand 

on Google

11 months ago

GP calling back about a resident . Spoke to Ruki who demonstrated due diligence a methodical approach excellent communication and had all the relevant information at hand . This should be expected but as it's becoming less common in my experience I thought I would post this . Dr Brand 

Rhys O’Regan 

on Google

a year ago

My nan stayed there right till the day she passed, they were amazing every single day, they were so caring and accommodating no matter what state our nan was in. They were helpful and extremely professional. Very clear so see that they all knew every patient personally and their families. One career in particular we would all want to thank is a lovely women named Beu, she supported everyone from the day our nan went in till the day she passed. We are so thankful they all gave their all and helped the end of our nans life to ... read more

amandalynn 

on Google

a year ago

The one star review was written by an agency worker using a fake name that was "let go" due to her unsuitability for the role. 

Sandra Salsbury 

on Google

a year ago

Walking into Southway the entrance is light and airy and the welcome is genuine. The staff, without exception, are friendly and amazing with the residents. When looking for a home we were told not to look for drapes or chandeliers: Southway is a 70s build with simple furnishings and is spotlessly clean everywhere. I mentioned the staff, nothing is too much trouble and they are so caring. Dealing with dementia residents can’t be easy but everyone is special and they are treated with great respect. It is the hardest choice to ... read more