Sound & Vision

JohnDietrick 

on Merchant Circle

11 years ago

In response to the complaint which is grossly exaggerated. Berkline went out of business and discontinued the selected chairs. And is now out of business as a company completely. We did our best to try and assist however the client was unwilling to accept the fact that the chairs that were special ordered were not refundable. This is the case on any furniture and is the industry standard on special orders. We did however refund this customer and the case is closed. 

Elizabeth Mendiola 

on Merchant Circle

15 years ago

Since Sound & Vision was listed as a official Berkline dealer, I chose to buy a Berkline theater recliner (45099) from them. After waiting 15 weeks, having 8 different promised delivery days go by unfulfilled and being told they had several customers waiting, we requested a refund. We had to call both S&V locations at our expense to get authorization for the refund since Assistant Manager Murph Wilson "couldn't do it". During one of those calls, the Owner, Mike Woods, claimed that our order was "piddling" and wasn't ever wor... read more

Jim Wagner 

on Merchant Circle

16 years ago

I recently purchased a new home theater system from Sound & Vision. The guys were very knowledgable & helpful. The system was also installed by Sound & Vision. I'm very happy with the performance and installation of the system. I would strongly reccomend Sound & Vision to anyone looking to purchase audio/video products. 

Adam Vertes 

on Merchant Circle

18 years ago

I recommend this store over Audio Craft & Audio Visions. The customer service is great the prices are good. The sales people are excellant! Go to Sound & Vision in Beachwood!