This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sooper Credit Union
- Finance
- Lakewood, CO
About this business
Location details
1497 S Wadsworth Blvd, Lakewood, CO, 80232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 09:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I will remove this bad review once they fix their credit card management system. It is terrible! The system should automatically update when you pay off the credit card balance. Currently, you have to wait until the next day for things to update. Furthermore, even on updating, the data is inaccurate. I have a $0 balance after paying it off, yet it claims I only have roughly $750 of available credit. It should reflect $2000.00 when my balance is $0.00. This is beyond frustrating.
This is the WORST credit union in Colorado. I had an auto loan through these guys, and hit a deer. My car was totalled. I went through the process. I was told by a member at climb that they had all that they would need to finalize through gap insurance. 4 months later i was hit with a late payment and my credit score dropped 74 pts. I called and they said that gap didnt follow thru. I called gap and they said that they were waiting on a "cause or loss" letter from the credit union. One of their reps, Colette Jones, lied and ... read more
SYSTEMIC. DISHONEST. FRAUDULENT. Their mobile app gave me a NEW DUE DATE every month, yet they tanked my 770 credit score by 114 points. They are lying about 'frozen' accounts to cover their own system errors. Stay away.
While the tellers are nice and help as much as they can, the customer service for big issues is a joke. I've been with the Credit Union over 15years and today I have decided to end my time with them. My card had fraudulent charges back in January, that is when I ordered a new card. We are now at 2 weeks later and still no card. I've been told when it does show up, I still can not use the card till the 18th of February because they are switching to a new system. (Tap to pay is finally being used here, 5 years after becoming t... read more
Im glad i was helped with my account and Jennifer Browning was great to help with all my transactions !!
Frequently asked questions about Sooper Credit Union
How is Sooper Credit Union rated?
Sooper Credit Union has a 4 star rating with 146 reviews.
When is Sooper Credit Union open?
Sooper Credit Union is closed now. It will open at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com