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Solo Furniture
- Retail
- Rochdale, Rochdale
About this business
Location details
Norwich St, Rochdale, Rochdale, OL11 1LJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely appalling customer service and be wary of the product ordered with colour matching! When ordering wall panels we ordered light oak and received the colour requested, on fitting we noticed we needed more and reordered exactly the same product details and everything the same, only to receive a completely different colour! When speaking and ringing to explain the situation was met with rude responses and trying to place blame else where! They didn’t offer any refunded as it extended the time (even know we wasn’t made... read more
Dont use this company! What a rubbish company. They do nor deliver to flats over certain floor! When they are delivering the panels they do not inform you of a specific date nor specific time slot. They are rubbish hungry for money! So if you live in a flat be carefull as they dont deliver to your door even though the building has lifts! Rubbish customer service.
Don’t use this company As you can see in the photo, order was placed for 6 panels little oak. Was short so re ordered 2 panels. When panels arrived I knew the size so I cut 1 panel straight away then closer inspection massive difference in colour. Many emails back and forth granted they say panels may vary etc . But come on this is terrible. The only thing they have give back was £4 The panel that hasn’t been touched they won’t refund. Stay away from this company After sales shocking, gentleman I spoke to on phone very rude.
Very poor experience – avoid I ordered wall panels from New Hall Interiors and was shocked by how far off the colour was from what was advertised. I know they say colours may vary, but this wasn’t even close. When I raised the issue, not only did they fail to refund the shipping fee (despite promising a full refund), they even had the cheek to question my choice of colour—as if it was my fault! They proceeded to then show me other colours in stock of this finish, they were all miles off what was shown as well. Unprofessional... read more
Frequently asked questions about Solo Furniture
How is Solo Furniture rated?
Solo Furniture has a 2.8 star rating with 33 reviews.
When is Solo Furniture open?
Solo Furniture is closed now. It will open at 9:00 a.m.
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