Expand allCollapse all
What is a Birdeye profile?
A Birdeye profile is your business's dedicated review page on the Birdeye platform. It aggregates reviews from multiple sources so you can manage your online reputation, engage with customers, and track leads from appointments, messages, and quote requests — all in one place. Claiming it gives you a verified badge and access to tools that help your business grow.
Why should I claim my Birdeye profile?
Claiming your profile puts you in control of your online presence. You can keep your business information accurate, respond to reviews, and use analytics to understand customer behavior. It also lets you track leads from appointments, messages, and quote requests — so you never miss an opportunity to engage.
Is claiming my profile really free?
Yes, completely. Claiming and managing your Birdeye profile costs nothing — you can update business information, respond to reviews, and access basic analytics forever at no charge. Optional paid plans unlock advanced AI-driven features and integrations.
How is this different from my Google Business Profile?
Your Birdeye profile is a standalone review page that aggregates ratings from multiple sources and ranks independently in local search. Once claimed, you get a verified badge and the ability to track leads from appointments, quote requests, and chats — capabilities Google Business Profile doesn't offer.
How long does claiming take?
Less than 2 minutes. Choose Google authentication or email OTP verification, enter your name, email, and phone number, and your profile is claimed instantly. No waiting period, no paperwork, no hidden fees.
What is "Claim profile with Google"?
This option lets you verify business ownership quickly by using your existing Google account. Your name, email, and phone number are pulled in automatically, so the process takes just a few clicks.
What is "Claim profile with email"?
This option verifies your business ownership via a one-time password (OTP) sent to your email address — ideal if you don't have a Google account or simply prefer email verification. You'll provide your name and phone number first, then receive the OTP. Once entered, your profile is claimed instantly.
Is my information secure when I claim my profile?
Yes. Whether you verify with Google or email, your details are encrypted and used only to confirm you're the rightful owner of the business. Signing in with Google verifies your identity — it doesn't give Birdeye or anyone else posting access to your Google account.
What happens right after I claim my profile?
You're taken straight to your dashboard, where you can add photos, hours, and services, and start responding to reviews immediately. Any new leads from your profile — appointments, messages, or quote requests — begin showing up right away.
What if my business is already claimed?
If someone else has already claimed your business, contact our support team at [SUPPORT_CONTACT_LINK] with your business details, and we'll help you regain access to the profile.
Will my existing reviews still appear?
Yes. All reviews on your Birdeye profile remain intact after claiming. You'll also be able to respond to them directly and track new reviews as they come in, giving customers more confidence in your business.
Can I manage multiple locations?
Each free Birdeye profile covers a single location. If you operate multiple locations, you can claim each one individually. Centralized multi-location management and bulk updates are available on paid plans.
Do I need a credit card to sign up?
No. No credit card is required to claim your free profile, and you'll never be charged for it.
What if I need help?
Our support team is here for you. Reach out via email, chat, or phone — we're happy to help with any questions or issues.
