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Sofology Speke Liverpool
- Retail
- Liverpool
About this business
Location details
New Mersey Retail Park, Speke Rd, Speke Rd, Liverpool, L24 8QB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bought two sofas at a value of just under 5k, sales process was fine as expected when they want your money. Was promised 7 weeks at the latest for delivery but could be put on a priority list to get earlier if they became available sooner. I waited 9 weeks before I contacted the online customer services who updated me that they had been delayed and were expected the following week (10 weeks) however then assured me they could deliver in 48 hours after that, another lie. When the sofas were in stock I received and email sayin... read more
I want to share my disappointing experience with Sofology in hopes that it helps others make informed decisions. Unfortunately, my overall experience with Sofology has been incredibly frustrating. The issue began with a mistake made by a sales representative, Anita, who entered the wrong color for my sofa order. Instead of taking accountability, she created a narrative suggesting that my husband and I were confused and added the wrong color to the order ourselves. As customers, we trusted the sales representative and did not... read more
Nice selection of sofas
Great customer service.
Frequently asked questions about Sofology Speke Liverpool
How is Sofology Speke Liverpool rated?
Sofology Speke Liverpool has a 3.7 star rating with 144 reviews.
When is Sofology Speke Liverpool open?
Sofology Speke Liverpool is open now. It will close at 8:00 p.m.
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