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Sofa World
- Furniture Stores
- Nepean, ON
About this business
Location details
1841 Merivale Rd, Nepean, ON, K2G 1E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am very disappointed with my experience with Sofaword. We purchased a product that arrived damaged at the time of delivery. We immediately rejected it and informed the company. They offered a replacement, which we also declined. We never accepted or used any product. Despite this, Sofaword is insisting on charging us a 25% cancellation fee, which is completely unfair and goes against our consumer rights under Ontario law. Charging a penalty for a defective item that was never accepted or used is both abusive and unethical.... read more
I had no idea that buying a couch required so much calculation and thought but thankfully the wonderful people at Sofaworld did. They made sure I had the measurements for the stairs and everything completely set before my purchase and when I needed to pivot to ensure the couch would stay in my budget while fitting through the stairway they were ready with perfect alternative choices and payment plan options waiting. The delivery guys are in house and so skillful, they ensure the proper time and care for your home and your co... read more
Recently purchases two sofas and two armchairs. Dealt with Rima who was helpful and attentive. Right level of interaction and never felt pressured in anyway. Very good communication about pricing and availability. Delivery personnel were excellent. Again good communication and very careful and diligent during the delivery and set up process.
Purchased a Sofa from Sofa World last week. It arrived yesterday and I'm extremely happy with my purchase!! Amanda helped me and she is a really awesome person to deal with. The delivery people were great too! Two lads helped to get the couch in my tiny apartment. You guys are all blessed and I am a very grateful!
Frequently asked questions about Sofa World
How is Sofa World rated?
Sofa World has a 4.6 star rating with 396 reviews.
When is Sofa World open?
Sofa World is closed now. It will open tomorrow at 10:00 a.m.
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