SnapCarz

zeyno kelebek 

on Google

7 months ago

Please Don’t rent from this company May cousin I had the worst experience and they still do not give their money back deposit I was renting a car on October 20 I was renting a car on October 20 to 23rd They promised me they were going to give me ford flex We made the payment one month ahead One day before the trip they said they were going to give me Toyota rav 4 They ask me for $200 deposit I paid different card When we arrived there no was there to greet me You had to call to find out for the car it was not the car they pr... read more

Anonymous 

on Google

a year ago

Rented a Tesla Model Y from this company (on Turo). We did get the car and most of the experience was OK, but they handled these 2 issues very poorly. 1)The car was missing mobile charger and it was promised in listing at the time of reservation. Let host know immediately but received no comment, refund, apology. This is a big deal when renting EVs - I was planning to use the charger and even brought my own adapters. Host also refused to comp me about $30 for the 2 supercharger sessions where I could have used the mobile cha... read more

Ryan Peterson 

on Google

a year ago

Rented a Tesla Model Y from this company (on Turo). We did get the car and most of the experience was OK, but they handled these 2 issues very poorly. 1)The car was missing mobile charger and it was promised in listing at the time of reservation. Let host know immediately but received no comment, refund, apology. This is a big deal when renting EVs - I was planning to use the charger and even brought my own adapters. Host also refused to comp me about $30 for the 2 supercharger sessions where I could have used the mobile cha... read more

Khon Lieu 

on Google

a year ago

BEWARE BEFORE BOOKING A CAR WITH THEM Like the other reviewers, I also had a horrible experience. After booking the service and paying the total price and all fees listed, they emailed me with a follow up message saying there will be an additional fee I have to pay when I pick up the car. I asked where on the listing did it say there was another fee and the owner said it was in the description. When I called to talk to him directly he finally admitted it wasn't in the listing. He got offended that he got caught and ended the... read more

john meyer 

on Google

a year ago

PAID IN FULL IN JANUARY FOR MARCH RENTAL. 3AM DAY OF PICKUP WAS TOLD NO CARS AVAILABLE. ZERO STARS.