Snap Inc.'s cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Snap Inc.

2.8

About this business

Location details

2772 Donald Douglas Loop N, Santa Monica, CA, 90405, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.8359 reviews
Select a rating
Poonam Patil's profile image
Poonam Patil 
3 weeks ago
Andrew McNeil's profile image
Andrew McNeil 
3 weeks ago

Wrongfully locked my account claiming I posted sexual photos when I DID NOT. The photos were of me in a bathing suit, in which I’ve posted before, and another photo was of me in leggings and a sports bra about to go on a jog. And NO ONE is helping me figure out how to get my account I’ve had since 2019 BACK. And I tried calling the number but it wouldn’t even let me send a voice mail. The AI system that snap has is bullshit. I want my old photos back and I can’t get to them. Thanks snap for being a terribly functioned app wh... read more

Anton Moilanen's profile image
Anton Moilanen 
3 weeks ago

Hello Snapchat Support, I am writing to urgently request a review of an SS06 device ban on my device. I strongly believe this restriction has been applied incorrectly or due to a false detection. I have not intentionally violated Snapchat’s Community Guidelines in a way that would justify a permanent device restriction. If any activity from my account or device was flagged, I believe it may have been a misunderstanding or automated system error. This device is my primary way of using Snapchat, and the current restriction is ... read more

Brooklyn Peterson's profile image
Brooklyn Peterson 
3 weeks ago

i’m literally begging yall to unlock my account, i was mistakenly locked permanently for literally nothing. idk what kinda ai yall be using to determine if someone should get banned but u guys need to fix it. i lost all my memories n tried downloading them and only got 7 when i had 18 gigabytes of memories. 

Nikki Harvey's profile image
Nikki Harvey 
4 weeks ago

Snapchat has logged me out of my account for being underage and it has my account permanently locked. I have showed proof that I was not underage and it still will not let me in. I have already made a new account and I have forgotten my friends usernames and it will not let me into my main account at all. Snapchat is a terrible app. 

Frequently asked questions about Snap Inc.

How is Snap Inc. rated?

Snap Inc. has a 2.8 star rating with 359 reviews. 

When is Snap Inc. open?

Snap Inc. is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com