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Snap Inc.

2.9

About this business

Location details

2772 Donald Douglas Loop N, Santa Monica, CA, 90405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.9445 reviews
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Ana Becerra's profile image
Ana Becerra 
on Google
3 days ago

They have caused me distress and anxiety, at first I was not able to log into my Snapchat and they did not care, fortunately I was able to REMEMBER my password after doing so I confirmed my new number and received a VERIFICATION CODE TO MY NEW PHONE NUMBER FROM SNAPCHAT THEMSELVES. Hours later they kicked me out of my account. Needless to say SNAPCHAT SUPPORT TEAM SUCKS. I don’t even think we’re talking to real people. I am going to let everyone know about my experience and make sure everyone around me gets rid of this stupi... read more

Emily Copeland's profile image
Emily Copeland 
on Google
2 weeks ago

Zero safety measures, you can’t block accounts at all anymore. Which is a required feature for google apps, they refuse to fix this glitch, it’s SUCH a danger! 

Breanna Staats's profile image
Breanna Staats 
on Google
3 weeks ago

banned my account over nothing and won’t let me access any of my memories. doesn’t have any costumer support. 

Kevin Jones's profile image
Kevin Jones 
on Google
4 weeks ago

Extremely disappointed with Snapchat’s support. After losing access to my old phone number, I’m completely locked out of my account—even though I know the username, password, and email linked to it. Their system insists on sending verification codes to a number I no longer have, and they refuse to offer any alternative verification methods. A simple solution like sending the verification code to my email instead of the phone number would’ve resolved the problem. I’ve provided proof of ownership and asked for help, but their ... read more

Аноним РБ's profile image
Аноним РБ 
on Google
a month ago

The devices were blocked, I created two accounts and they were deleted for some unknown reason 

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Frequently asked questions about Snap Inc.

How is Snap Inc. rated?

Snap Inc. has a 2.9 star rating with 445 reviews. 

When is Snap Inc. open?

Snap Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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