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SmartBank emerged in January 2006, when long-time executive bankers Bill Carroll and Billy Carroll decided to start the process of organizing a bank with the image, values and service level that would become incomparable to any other bank in the market. SmartBank opened its first office in January 2007 in Pigeon Forge, Tennessee. Today, SmartBank has 14 branches serving clients in East Tennessee and the Florida Panhandle. Recruiting the best people, delivering exceptional client service, strategic branching and a conservativ... read more
4154 Ringgold Rd, East Ridge, TN, 37412, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
What kind of a bank, that's only open from 8:30 to 5pm; is closed on both Saturday and Sunday? I literally cannot grab a check cause I will be late for work, if I ever have an issue. I won't be able to get it resolved now without calling out for work. I will be planning to take by business elsewhere, cause you all care more about saving money on labor. Than servicing people in ways that make sense.
Today on Monday December 23 , 2024 I show a cashier there a check wrote out to me and my lady Mrs King from Liberty mutual insurance for 895.00. And I had to cash it and get a cashier check to write for 895.00 to my mortgage company . Which is Volunteer mortgage Loan Servicing . But the word mortgage was left off the cashier check . And I sure hope me and my lady Mrs King is mortgage company takes it like that . Because when I ever get a cashier check or money orders I always put Volunteer mortgage Loan Servicing on it . But... read more
I'm not overly impressed with Smart Bank. Admittedly, they are a "secondary" source as I conduct the vast majority of my business with another larger bank. However, in the times I have tried to utilize Smart Bank it has been difficult. A word of advice to those of you who are account holders at the bank, please be aware of the "FEE SCHEDULE." The bank doesn't seem to believe in extending a courtesy credit. I was under the impression that smaller local and even regional banks had more of a personal touch.
All staff are nice
SmartBank has a 3.6 star rating with 47 reviews.
SmartBank is closed now. It will open tomorrow at 8:30 a.m.
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