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Smart Start Ignition Interlock

4.0

About this business

Location details

3183 I-35, New Braunfels, TX, 78130, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 5:30 p.m.
Tue10:30 a.m. to 5:30 p.m.
Wed10:30 a.m. to 5:30 p.m.
Thu10:30 a.m. to 5:30 p.m.
Fri10:30 a.m. to 5:30 p.m.
Sat10:30 a.m. to 3:00 p.m.
SunClosed
4.035 reviews
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Raquel Watson's profile image
Raquel Watson 
2 months ago

DO NOT GO THROUGH SMART START TO GET YOUR INTERLOCK DEVICE . I wouldn’t even give this review one star but I had to in order to write this .. First off they charge you 40 dollars just to book an appointment (that I did not want to book in the first place ) they lied about how much it was to install the device and I got a unexpected bill at the shop . they don’t work with your schedule you have to work into theirs and just take whatever time they give you because the shop only does 3 installs a day . The shop Elite sounds the... read more

Christian Rodriguez's profile image
Christian Rodriguez 
3 months ago

still got charged a contractor fee..... I would like a refund or a credit. * Update* I got my refund back!!! Thanks so much Jessie. She was professional and her heart was in the right place... If your in the challenge court program... just let them know... worse case just ask for the manager... * Challenge Court Program * 

Christian Rodriguez's profile image
Christian Rodriguez 
3 months ago

still got charged a contractor fee..... I would like a refund or a credit. Please look where it says Pending..... I'm in the challenge Program which waves the contractor fees.. and I get a discount on smart start.. this is in New Braunfels Texas.. Comal County .. The service ticket says I wasn't charged... but I was.... I'm not trying to be disrespectful .. I know the people there work hard and the lines are long .. no disrespect.. I just hate not knowing if I'm going to be charged the 29.00 or not... How come I get charged ... read more

Bryton Black's profile image
Bryton Black 
4 months ago

Horrible service every time we go. The smart start employees are completely unprofessional and lacking in knowledge, even the owner of elite auto sounds is very rude and un helpful. Doesn’t know how to run a business. Google says they don’t close until 5:30 and he gave us some bullshit about smart start closing at 5:00. Not wasting my time any more, I’m making the trip to Bulverde from now on. I feel sorry for his wife/ business partner. 

Jake M's profile image
Jake M 
4 months ago

If you want to get ripped off go with Smart Start. Just to be clear Elite Auto Sounds is an installer and that’s all they do. Smart Start the company is a complete rip off. Let me tell you, miss one calibration and you’ll find out. They charged me a missed appointment fee, a code fee, and another fee for not making my appointment on the designated day the total was about 400.00. They lie and tell you it’s gonna be 50.00 when you call them, then you’ll get slapped with a fat bill. The customer service is horrible as well. 

Frequently asked questions about Smart Start Ignition Interlock

How is Smart Start Ignition Interlock rated?

Smart Start Ignition Interlock has a 4 star rating with 35 reviews. 

When is Smart Start Ignition Interlock open?

Smart Start Ignition Interlock is open now. It will close at 5:30 p.m. 

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