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Sleep Number
- Furniture Stores
- Fairview Heights, IL
About this business
At the Fairview Heights, IL Sleep Number store, we're improving lives by individualizing sleep experiences. Only Sleep Number mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number setting- for the deep, restful sleep you both deserve. The Sleep Number bed is the only bed available with SleepIQTM technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number bedding collection, from cozy warm comforters t... read more
Location details
194 St Clair Square, Fairview Heights, IL, 62208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve called the store and left several messages but have not received a call back. I’ve called the 1800 number 2 times and have done the online chat. The customer service for sleep number is HORRIBLE. We worked with Chelsey but she was to busy to truly help us so halfway through she turned us over to Ben. The bed was financed against my credit, in my name but for some reason they made our Sleep Number account in my boyfriend’s name. We didn’t even know this until after we received our bed a couple weeks later. We received ou... read more
Business response:
We're sorry to hear about the experience you've had, Abby. Please send us a private message on our main Facebook Page (www.Facebook.com/SleepNumber) so we can look into the concerns you have, and see how we can best help. ^Jamie
Their customer service sucks. I paid close to 4 grand for a bed in November of 2019. Since the day we got it one side squeaks any time you move it. They said to have someone take a look at it it will cost a minimum of 100 bucks. This is the second sleep number bed i have purchased. it will be the last.
RecommendedWe worked with Chelsey! She was great, she listened for what we were asking and did not try to up sell us but just wanted us happy with what we purchased. Very friendly and fun personality that made mattress shopping much more fun that we planned. We are so excited to get our new mattress.
Business response:
Thanks so much for sharing your experience, Laura! We're thrilled to hear about the great service you received from Chelsey at our Fairview Heights location, and we're sure you'll sleep well for many years to come with your new bed :-) ^Maggie
Awesome service. Ben bergt was extremely helpful.
Frequently asked questions about Sleep Number
How is Sleep Number rated?
Sleep Number has a 4.6 star rating with 109 reviews.
When is Sleep Number open?
Sleep Number is open now. It will close at 6:00 p.m.
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