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D04, Shop L01/317 Cheltenham Rd, Keysborough, VIC, 3173, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Iv'e been here 3 times to buy shoes for myself and my 4yo boy. The staff were very patient and helpful on all occasions.
I typically place orders online from various retailers to pick up in-store. Generally, it requires a few hours to prepare and collect the order. Yesterday, I placed an order from this retailer as it was available. However, it's the end of the next day and the order is still pending. I'm quite dissatisfied with the online service.
Today I came here to pick up my shoes, and I interacted with an Asian staff member (I’m sorry to describe her that way because I don’t know her name). The service was shockingly poor. She was completely unenthusiastic, showed zero friendliness, and didn’t even bother to say "thank you". Instead, when I politely said "thank you", she replied with "that’s ok", which was incredibly rude and unacceptable. Don’t I also deserve a "thank you" from your staff?
Good
Kim at Parkmore Sketchers was amazing. She is the example of GREAT Customer Service. Please get more helpful staff like Kim on board Sketchers your brand name will go places.
Skechers Parkmore has a 4 star rating with 26 reviews.
Skechers Parkmore is open now. It will close at 5:30 p.m.
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