This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
SIXT Rent A Car New York City Chelsea
- Car Rental
- New York, NY
About this business
Location details
386 W 16th St icon Garage New York, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Update: After ignoring my formal email dispute and video evidence, Sixt sent a demand for $1,904.77. I escalated this to the BBB and my credit card issuer. Even while corporate is now reviewing my video proof through the BBB, Sixt's automated system is still sending text messages threatening to send me to collections. The claims process here is an absolute nightmare. Original: Rented a car from this location. I recorded a pre-rental video showing pre-existing scratches, which were even listed on my contract. Despite this, th... read more
Kimberly helped me last week and she was amazing! So informative, friendly and helpful!
We rented a sedan declining their supplementary damage insurance. At pick up, the rental attendant “upgraded” us to a SUV that already had existing damages. We pointed them out and he acknowledged the damages. But when we return the vehicle 2 days later, that same attendant immediately went straight to the exact damage areas and took pictures documenting them as “new damages” while denying ever talking to us about it. Then Sixt’s claim department tried to hold us responsible for those damages with the pictures taken by the a... read more
Rented a car from this location. I recorded a pre-rental video showing pre-existing scratches, which were even listed on my contract. Despite this, the drop-off attendant tried to mark them as "new" and forced me to sign, saying I had to dispute it via email. Sixt then sent a claim notice with a form that doesn't even allow you to select "pre-existing damage" - only options that admit fault. I am disputing this with video evidence, but the process feels extremely misleading. Tips: Take detailed videos before leaving, don't t... read more
I strongly recommend not renting a car from this garage or this company based on my experience today. We rented a car from Sixt and came to return it at the designated garage. When we picked up the car, we were not given any clear explanation about the return procedure. We were simply told to take a photo of the instructions and leave the car in front of the wall with the Sixt sign. When we arrived at the garage, however, there was no available space in the designated Sixt area to leave the car. My father temporarily parked ... read more
Frequently asked questions about SIXT Rent A Car New York City Chelsea
How is SIXT Rent A Car New York City Chelsea rated?
SIXT Rent A Car New York City Chelsea has a 2.9 star rating with 16 reviews.
When is SIXT Rent A Car New York City Chelsea open?
SIXT Rent A Car New York City Chelsea is closed now. It will open at 8:00 a.m.
Browse nearby in New York, NY
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com