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Simply Pets

4.4

About this business

We are a family owned, local pet store carrying all types of pets including: birds, fish, small animals, reptiles and much more. We are conveniently located in Chesapeake in the Chesapeake Crossing shopping center. Come and see our huge selection.... You will be surprised at the variety and amount of products and livestock that we carry. 

Location details

1977 S Military Hwy, Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,173 reviews
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john d.'s profile image
john d. 
a year ago

Never again. I was riding past one day and simply stumbled on this store. I've visited a few times, but as a person of color, I always get a weird vibe when I go in. They are so slow to offer any assistance, and everybody who works there always has a smart, snide comment to offer. I went one day looking for an Otto to help keep my aquarium clean. The owner (a man), gave a half-hearted attempt to catch it. He said to me, "Oops. He got away, but if you come back next week, I will have all the Ottos you need." He had no... read more

Jel T.'s profile image
5 years ago

This is the worst pet store I've ever been in and I've witnessed its downfall over the years. The owners dont care about anything anymore. They refuse to actually help customers themselves while they stand around on their phones. Shannon is a straight up B!tch to everyone. 

Bletcherous C.'s profile image
Bletcherous C. 
7 years ago

Very helpful. Great advice, and the animals seem very well cared for! Thank you for all the help! :) 

B W.'s profile image
8 years ago

I came in and was welcomed right away and asked if I needed help with anything. They have a huge fish section as well as reptiles, birds, and small mammals. The staff are very nice and knowledgeable. I will definitely be coming back for all my exotic pet needs. They have feeders of all kinds and anything else you can think of. When I am ready for my next best friend I will definitely be coming here. I love that they even take in and rehabilitate animals that are either unwanted or not taken proper care of. 

Su T.'s profile image
8 years ago

By far the worst customer service I have ever EXPERIENCED ! I chose to shop @ Simply Pets as it is the closest pet store to my home. Overly excited I took my two year to get a few fish and accessories. Upon entering the store my family & I weren't even greeted. There was an older gentle man and a young lady that acted very agitated and irritability with my questions and concerns. They didn't care to provide any suggestions or offer support as I was a paying customer. When I asked the gentle man about pricing he was very rude... read more

Armhal L.'s profile image
8 years ago

the experience is always pretty bad I been going there for about 8 year's maybe more with the same owners and they don't even know my name the young girl that works there brunette always seems like she's upset I think it's jeff's daughter not sure spent thousands of dollars there and the store is not inviting just close and convenient good luck if you go there but now I'm just going to go to pets mart on Indian River at lease there nice 

Jannie L.'s profile image
8 years ago

Love this store love the employees great selection. Great setup. We defiantly go back for sure as soon as I get the chance. 

Snip C.'s profile image
9 years ago

I'm really upset with this store. The boss was very RACIST to me by not allowing me to purchase the merchandise because i was translating for my dad the price of the fish ans then proceeded to kick me out of the store. This shop used to be one of my favorites because the employees did not mind the fact that I spoke another language. But the boss is very RACIST, which is really unacceptable. If you are a bilingual person be careful when you come to this store, or you will be kick out like e because you speak a different langu... read more

Amanda D.'s profile image
9 years ago

My kids came home with suprize goldfish. Went to pet smart and they we're rude and not helpful. But simply pets has been there and answered all my questions, told me how to care for them and what plants and snails to use. Longest I've kept a fish alive. Awesome store. 

Frequently asked questions about Simply Pets

How is Simply Pets rated?

Simply Pets has a 4.4 star rating with 1,173 reviews. 

When is Simply Pets open?

Simply Pets is open now. It will close at 6:00 p.m.  

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