Simple Home Plus

Michael & Angie M 

on BBB

5 months ago

WORST experience ever!On Dec.28th found gray,GamePlan by ******.We really liked it but was told that was the LAST one they had and that model was discontinued.We look over it and let them run our info and decide to take it,since it was the LAST one and really liked it.They delivered it the next Sat, a cushion on the couch had about a 4 inch cut ,wasn't there when we signed the papers and we was afraid that it would go thru.Warehouse manager told them to bring it back.We weren't called by the store manager to say what was the... read more

Michael & Angie M 

on BBB

5 months ago

WORST experience ever!On Dec.28th found gray,GamePlan by ******.We really liked it but was told that was the LAST one they had and that model was discontinued.We look over it and let them run our info and decide to take it,since it was the LAST one and really liked it.They delivered it the next Sat, a cushion on the couch had about a 4 inch cut ,wasn't there when we signed the papers and we was afraid that it would go thru.Warehouse manager told them to bring it back.We weren't called by the store manager to say what was the... read more

Jason H 

on BBB

a year ago

Great company, honest people with great prices. We had a major problem at *************** do not go there save yourself and go to Simple Home Plus, they have the best selection and the lowest prices compared to everyone else. 

Mercedes F 

on BBB

2 years ago

By far the worst purchase experience ever. I was very displeased with customer service and the quality of merchandise. I purchased a $1300+ mattress (memory foam). When the installer left it was flat and not even an hour later when it expanded I saw a huge hole on the side. I contacted the store immediately and they kept giving me the run around. I asked for a refund and of course same as most places mattresses cannot be returned. I reached out for several days and went back and forth with a rep and finally management. They ... read more

Audrey S 

on BBB

2 years ago

**** and ***** **** are running a shady business. My parents have been going through a nightmare trying to buy a table and chairs. My mom told the young guy working in the Perryville store that she didn't want to buy it anymore but he said she had to because he already put the transaction through. Now they're saying she has to pay $500 to back out, all while having nothing to show for it. The manager even asked my mother "Can you even read?" At one point. What a despicable business. Do not do business with them.