Amanda Hughes Newton on Facebook
13 days ago
07/23/2020, 02:23 AM
When I was getting checked in for my appointment the girl at the desk pulled down her mask, scratched her nostrils and then replaced her mask and proceeded to check me in. She touched my paperwork that I had to then touch and sign, the pen I was given to sign with, and my credit card when she requested a form of payment... the sanitizer was "only available upon request" which means that had I asked for some it would have been given to me by contaminated hands...I was told when I scheduled that my husband could come with me because it was my very first scan for this pregnancy. He took time off work and came, but was very rudely shooed away when I was called to go back stating "for the safety of the patients". Pretty sure my husband wearing his mask in an appropriate fashion was 100x safer than the girl wiping her nose and then touching all my info as well as everyone else she checked in without sanitizing.
Then when we get back to my scan the tech was less than friendly (I can only assume because She was annoyed that my husband tried to come back with me). She hardly said anything to me during the scan which made the whole thing feel very uncomfortable. She said multiple times that she thought I was too early to see a heart beat but proceeded to need a vaginal ultrasound anyway. Siting over and over that it was too early for a heart beat, she literally pushed that probe so hard against my vaginal wall that I was sore the rest of the day!!! It was so bad that mid scan I picked up my phone and started playing a game just to take my mind off of what was happening... it was SO AWFUL!!! This is not my first baby and not my first vaginal ultrasound but it is the first time I felt like I had been sexually assaulted after a vaginal scan. And felt the pain of it for the rest of the day and into the next day. As I left I asked to speak with a manager or a supervisor and was told that there wasn't one on site. I called and spoke with the site manager for this location and explained my experience. To say it was the worst experience I had ever had would be the worst kind of understatement. From potentially being exposed to Covid from one of YOUR employee, to treating my husband poorly after we were told by YOUR employee that he could be there (listen to the appointment confirmation conversation, I'm sure it's recorded) to feeling sexually assaulted by your ultrasound tech... I wouldn't wish that experience on my worst enemy. No need for a scan is worth going back to this location!