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Simmons Bank

3.3

About this business

Simmons Bank is a full-service financial partner offering banking products, credit cards, lending, treasury management and more for both our personal and bus... 

Location details

1612 Congress Pkwy S, Athens, TN, 37303, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.314 reviews
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Luzenia Ingram's profile image
Luzenia Ingram 
on Google
a month ago

This bank treats people like they are criminals. My husband is blue collar worker. He has to walk into this bank to cash a check from McMinn County Court house. The teller is so rude every time. Today she says "Smile for the camera" there is no reason to be rude to people. I would NEVER EVER open an account at this branch just based off the way these tellers treat someone cashing a check for one their clients. It's disgusting, next time I will get a name. Customer service in this town is circling the drain. What happened to ... read more

malerie venatta's profile image
malerie venatta 
on Google
4 months ago

I was in a hurry and started to pull off without my money from the ATM. Instead of simply looking in the cameras and helping me get my last $80 back, they treated me like I was lying because I wasn't a customer. I work hard for my money and need my money. Now I am having to jump through hoops to get my own money back. This is ridiculous. Saying it could take up to a month the make right. No one was behind me in line. It was no inconvenience to them in anyway except they had to get out of their chairs and help me. Now I am br... read more

Debby Rymer's profile image
Debby Rymer 
on Google
4 months ago

I have been very satisfied with Simmons Bank I had to report my card used improperly by a company I ordered from and in minutes they had reported and cleared and printed me a new card and I was good to go so I have no problems with these people they’re wonderful 

Samuel Beene's profile image
Samuel Beene 
on Google
6 months ago
Anonymous's profile image
Anonymous 
on Google
a year ago

I called the Congress Parkway branch to ask questions about my debit card. I had lost my debit card the day before & I called to ask about my husband's debit card not working for some reason. The woman that answered at first she was nice & answered my questions then she asked to speak to my husband because it was his card. When he got on the phone she asked him his last 4 digits of his phone number. I tried to speak up & say it but she interrupted me very rudely & said he had to say it. I told her he is disabled with dementi... read more

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Frequently asked questions about Simmons Bank

How is Simmons Bank rated?

Simmons Bank has a 3.3 star rating with 14 reviews. 

When is Simmons Bank open?

Simmons Bank is closed now. It will open at 8:30 a.m. 

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