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710 S Foothills Plaza Dr, Maryville, TN, 37801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
#Very Professional
I changed banks several years ago because my prior bank of many yrs. was so bad it’s crazy. Since changing to Simmons yrs. back I have had many dealings with the bank branch representatives and the main phone customer service dept. I have never once had a negative experience with Simmons. Before writing this review I saw several bad reviews done on Simmons in the Yellow Pages app. That is what prompted me to do a review. I don’t know what branches these people dealt with but I just don’t believe what they wrote at all. I hav... read more
Would give - stars if possible. Business loan officer RUDE! They screw up then want to be ugly to the consumer. Have never been treated worse ( from loan officer all the way to bank president) especially by an institution that wants to use my money. I'm not a landmark anymore and never will be again
Shanda at the Gainesville, Tx bank has been very very courteous and helpful and guided me through every step of the way of setting up a new account and what to do next. I'm having a hard time on my own.
Love this bank and the employees! VERY convenient...just a walk across the street from our business (Blount County Eye Center). GREAT bank to do business with. Highly recommend!!
If you just want a bank that will take deposits and checks, Simmons-Joplin might be ok. But if you want a bank that will communicate with you when there is a problem or be proactive and explain things rather than just dismiss any problem you might be having with a response like " Not my job" then Simmons is not for you. I am so glad to be done with these people even though it cost me money that I don't feel I should have had to pay just so I never have to deal with them again. I am very happy at my new bank here in Joplin as... read more
THIS BANK IS THE WORST BANK EVER. THE TELLERS SUCK THERE. I AM SO GLAD I DON'T BANK WITH SIMMONS BANK. IF I HAD I WOULD HAD PULLED MY MONEY OUT AND LEFT. I WENT IN TRYING TO SEE FOOTAGE OF CAMERAS THAT HAD A PERSON USING MY MOMS DEBIT CARD, AND THEY WOULD NOT LET ME NOR MY MOTHER VEIW THE FOOTAGE. WHAT IS THE POINT OF HAVING CAMERAS IF YOU DON'T ALLOW PEOPLE TO LOOK AT THEM WHEN THEY ARE TELLING YOU SOMEONE HAS STOLLEN THEIR CARD AND USING IT AGAINST THEM. SO MUCH FOR SECURITY. I GUESS IT JUST ALLOWS 1 MORE PERSON TO HAVE A ... read more
The biggest issue with this bank is that they don't offer purchase protection for your debit card. They say they do and Visa says they do, but in reality they don't. I submitted three disputes over the course of a year. They ignored the first, only partially refunded the second, and now they are refusing to accept the dispute at all - even though the company in question blatantly and fraudulently charged my card without my permission. Be warned about these people if you plan to use your debit card for anything. Then overall ... read more
Very poor customer service, I've banked with them for nearly twenty years and whenever I need to deposit a check I get questioned and looked at suspiciously. Its a hastle to change banks but I'm going to.
Simmons Bank has a 3.7 star rating with 12 reviews.
Simmons Bank is open now. It will close at 5:00 p.m.
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