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Shrewsbury Federal Credit Union

3.3

About this business

A Better Way To Bank May Not Be A Bank At All! Consistently voted Readers Choice #1 Community Bank in Shrewbury. Our mission is to provide a personalized banking experience, with a mission to ENRICH LIFE for our members & the communities we serve. Unlike banks, credit unions are not-for-profit organizations that seek to return surplus income to members, rather than to maximize corporate profits. Your funds are insured by the National Credit Union Administration (NCUA), a federal government agency backed by the full faith & c... read more

Location details

489 Boston Turnpike, Shrewsbury, MA, 01545, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.347 reviews
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Kaetrya's profile image
Kaetrya 
on Google
a month ago

Great, courteous, and professional people. 

C Thistle's profile image
C Thistle 
on Google
6 months ago

Absolutely terrible customer service. I called to inquire about an outstanding truck loan after my father’s passing, and the representative who answered didn’t even bother to state their name. They were short, unhelpful, and provided no details—just the total amount due. No compassion, no guidance, nothing. I had to call my own bank just to get things sorted because this place was completely useless. If this is how they handle sensitive situations, they seriously need to train their staff on basic customer service and empath... read more

Tina Conrad's profile image
Tina Conrad 
on Google
10 months ago
Kyle Josephs Multifamily Real Estate's profile image
Kyle Josephs Multifamily Real Estate 
on Google
11 months ago

The staff have always been friendly, and helpful to fix any issues that may come happen in the banking world. The website and mobile app leave much to be desired, and I've found myself forced to call the bank to make routine updates. They do offer some extremely competitive auto loans, with very low interest rates. It could make sense to join the bank just for a specific lending product like this. This is a great local bank, but they leave much room for their banking competitors. The interest rates on savings accounts are in... read more

Jack Christopher's profile image
Jack Christopher 
on Google
11 months ago
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Frequently asked questions about Shrewsbury Federal Credit Union

How is Shrewsbury Federal Credit Union rated?

Shrewsbury Federal Credit Union has a 3.3 star rating with 47 reviews. 

When is Shrewsbury Federal Credit Union open?

Shrewsbury Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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