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A Better Way To Bank May Not Be A Bank At All! Consistently voted Readers Choice #1 Community Bank in Shrewbury. Our mission is to provide a personalized banking experience, with a mission to ENRICH LIFE for our members & the communities we serve. Unlike banks, credit unions are not-for-profit organizations that seek to return surplus income to members, rather than to maximize corporate profits. Your funds are insured by the National Credit Union Administration (NCUA), a federal government agency backed by the full faith & c... read more
489 Boston Turnpike, Shrewsbury, MA, 01545, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great, courteous, and professional people.
Absolutely terrible customer service. I called to inquire about an outstanding truck loan after my father’s passing, and the representative who answered didn’t even bother to state their name. They were short, unhelpful, and provided no details—just the total amount due. No compassion, no guidance, nothing. I had to call my own bank just to get things sorted because this place was completely useless. If this is how they handle sensitive situations, they seriously need to train their staff on basic customer service and empath... read more
The staff have always been friendly, and helpful to fix any issues that may come happen in the banking world. The website and mobile app leave much to be desired, and I've found myself forced to call the bank to make routine updates. They do offer some extremely competitive auto loans, with very low interest rates. It could make sense to join the bank just for a specific lending product like this. This is a great local bank, but they leave much room for their banking competitors. The interest rates on savings accounts are in... read more
Shrewsbury Federal Credit Union has a 3.3 star rating with 47 reviews.
Shrewsbury Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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