Shoe Warehouse

jasmina ribarich 

on Google

3 days ago

I went into the store before the school holidays to purchase school shoes , they didn’t have the size I needed. The staff member wasn’t helpful at just said she couldn’t get shoes from another store & told me to drive to forest hill which is over an hour away ! Lazy ! Today I went into the store and a sales rep named Jodie assisted me with the same pair of shoes I wanted & even ordered the shoes from forest hill to be delivered to my home . Thank you Jodie for being amazing and actually helping me 

R. H 

on Google

a month ago

I wanted to let this go but its been on my mind all day. The 2 female sale assistants this afternoon were simply appalling. I don't know how on earth they were employed based on their customer service skills. A older woman was in store with a very obvious language barrier. She had been asking about shoes and commenting on prices. Given her age, id very much take it that she is likely on pension and is from a different generation -possibly when shoes weren't extremely expensive. Shop assistant #1 was telling her things like '... read more

Suzie Hay 

on Google

4 months ago

Customer service by Connie and Sue is fantastic 👏 it's always nice to go in the store as there is always great shoes and prices there is always service with a smile well done ladies ++++× 

Jodie Gauci 

on Google

9 months ago

I had an exquisite experience at this establishment, my child (age 11) was in desperate need of shoes for a wedding. Luckily, shoe warehouse had the right shoes for my child. Once we arrived at the shopping centre we quickly got lost, so we called to see if they could help us find the shop. And to my astonishment they answered and were really helpful in helping us locate the shop, not only that but the shoes were cheap and top quality. While the friendly staff helped us get the shoes checked for size and were really kind to ... read more