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Shock's the Home Comfort Store

2.8

About this business

Location details

395 E Monte Vista Ave, Vacaville, CA, 95688, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.86 reviews
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Violet B.'s profile image
13 years ago

it is not surprise they are going out of business I bought a couch from them and one of the cushions was upgraded so they provided the other two upgraded cushions which was great but then the middle cushion was too small so they said that they would order the middle cushion. They said it would take up to 4 weeks to get it. So after 4 weeks I called and the woman said that it would take up to 4 weeks to get it. I told her it was already 4 weeks and she rudely said that they would call me when it came in. They never called so ... read more

Jane E.'s profile image
15 years ago

Community Store Shock's Furniture is a great store with exceptional customer service. My salesperson, ann, came out to my house and helped me design my entire great room! I can't believe that someone would compare Shock's to Costco as Shock's is a family run business that is involved in many fundraisers for our community. I would think that members of our community would want to give business locally especially in this economic time. Costco may take things back and not ask a question but the selection, customer service, and ... read more

Allen W.'s profile image
15 years ago

Al You better like what you purchase at this store. All sales are finale. If you buy it its yours or pay 20% return fee. Unlike most stores that you shop at Shocks they will not let you return merchandise. If you purchase something at Costco there is no questions asked. Lowes 30 day quarantee if you dont like it return it. Shocks you buy it you cannot return it. Even if its within 24 hours. 

Eugenia D.'s profile image
Eugenia D. 
15 years ago

Buyers BEWARE!!! I was pleased with the curtesy of the staff at Shocks until I had a problem with the furniture I purchased. First, I was promised the couches I ordered would be delivered within 6 weeks, when in actuality they arrived after 10 weeks without a even a phone call from Shocks to explain the delay. Second, the day after the couches arrived my daughter noticed a metal stick protruding from the couch that cut her leg every time she sat down. The same thing is now occuring on the other cushion of the couch. When I t... read more

Tracey J.'s profile image
17 years ago

A gem of a furniture store What a wonderful store. I had already decided on the La zy boy sofa and recliner that I wanted. I called a few stores. Shock's was wonderful. They gave me all the information I needed over the phone. They were more than willing to match the price of the La zy boy furniture gallery but best of all they really appreciated my business. You can buy at a big retail chain but if you want to do business with people who care go to Shocks. Stacey and Don are tops.. 

APRIL S.'s profile image
20 years ago

shocks home comfort store Shocks home furnishing is a great furniture store in Vacaville. They have a wide variety of furniture to choose from. The staff is very helpful and the pricing is very comparable with the big chain stores. 

Frequently asked questions about Shock's the Home Comfort Store

How is Shock's the Home Comfort Store rated?

Shock's the Home Comfort Store has a 2.8 star rating with 6 reviews. 

When is Shock's the Home Comfort Store open?

Shock's the Home Comfort Store is open now. It will close at 6:00 p.m.  

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