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Shell Western States Federal Credit Union

4.1

About this business

Location details

1700 Pacheco Blvd, Martinez, CA, 94553, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.115 reviews
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Eye Of The Old One's profile image
Eye Of The Old One 
a week ago

DO NOT! I repeat. DO NOT!! Use this credit union. They are by far the worst credit union I've ever used, no contest. They will not help you whatsoever when it comes to disputes or anything of that nature. They will make a thousand excuses for why they can't seem to do anything and try to make it seem like its your fault. The customer service is atrocious, and thats assuming you can even get someone on the phone. On that note expect to be on hold for at least 30minutes to 4 hours just to be told their basically useless. They ... read more

Travis Vandevoir's profile image
Travis Vandevoir 
11 months ago

Shell credit union used to be an awsome credit union ran really well. Now their service really sucks and the manager is really rude. They started adding hidden fees to my account after 10 years and changed some policies that put my account security at risk. There are a lot of other credit unions out there pick another and keep your money safe and secure! Their phone customers service is very poor also 

Joana Mariz Ruiz's profile image
Joana Mariz Ruiz 
a year ago
Ron's profile image
Ron 
2 years ago

Great location. Friendly helpful staff. 

Claire Neely's profile image
Claire Neely 
2 years ago

Frequently asked questions about Shell Western States Federal Credit Union

How is Shell Western States Federal Credit Union rated?

Shell Western States Federal Credit Union has a 4.1 star rating with 15 reviews. 

When is Shell Western States Federal Credit Union open?

Shell Western States Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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