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Shell Federal Credit Union
- Finance
- Tomball, TX
About this business
Location details
25514 Tomball Pkwy, Tomball, TX, 77375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:30 p.m. | |
| Sun | Closed |
Opened a Large CD and can't even call in to speak to Service Rep. Given a third degree of my personal information, hung up on me and had to call back and then put on hold for 5 minutes. Told that the rep would call me back. My service rep finally called me back!!
UPDATE- The branch Manager Tyrell was able to call me and get this issue resolved. He has helped not only resolve my issue but help improve the app for everyone so it doesn’t happen again. Extremely disappointed with how Shell FCU handled this situation. I attempted to deposit a large CASHIER’S CHECK through the Shell FCU mobile app. The app instructed me that I needed to write “For Mobile Deposit Only” on the check before it would accept the deposit, so I followed the instructions provided by their own app. After I permanen... read more
I was looking to purchase a new vehicle when I heard an ad on the radio for auto loans from SFCU. As I had been a member of an employee FCU elsewhere, I expected SFCU to have a friendly staff, outstanding customer service, higher interest rates on deposit/demand accounts, lower loan rates, and nominal (if not zero) service fees...and I was not disappointed. And, for a bonus, it's the closest and most easily accessed brick and mortar retail bank for me!
In my opinion, SFCU has been the best at all my banking needs. Will not go anywhere else.And the ladies there are so nice .
Frequently asked questions about Shell Federal Credit Union
How is Shell Federal Credit Union rated?
Shell Federal Credit Union has a 4.1 star rating with 36 reviews.
When is Shell Federal Credit Union open?
Shell Federal Credit Union is closed now. It will open at 9:00 a.m.
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