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Shell Federal Credit Union

3.2

About this business

Shell FCU is a member owned and operated cooperative serving Harris County. We offer a wide range of services at no-cost or at lower costs than traditional financial institutions, including more favorable rates on dividends and loans. Anyone who lives, works, worships, attends school, or regularly conducts business in Harris County can bank with Shell FCU. Thank you for the opportunity to serve you! 

Location details

6232 Farm to Market 2920, Spring, TX, 77379, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
ThuClosed
FriClosed
Sat9:00 a.m. to 12:30 p.m.
SunClosed
3.259 reviews
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Eric Horton's profile image
Eric Horton 
on Google
2 months ago
Susan Paterson's profile image
Susan Paterson 
on Google
5 months ago

Courteous. informative and great rates. Customer support has always been star rated performance and has always helped me. I Love this c redit union. 

Gloria Montalvo's profile image
Gloria Montalvo 
on Google
5 months ago

This is for the credit union in spring. I had fraud where money was taken out if my account. The female manager said it was not reported on time. While I was with her I got a text from someone attempting to still take money out. She looked at it and said I'm not suppose to still receive notifications from that account since she closed it. Yet acknowledging someone was again trying to take money. I lost a lot of money and manager had no empathy. Ps. Been with them for about ten years. First time this ever happened me reportin... read more

michael beauchamp's profile image
michael beauchamp 
on Google
9 months ago

oh man.. if you are trying to speak to someone about a business account.. good luck. I went in this branch and was sat in front of an "account specialist". She then says " well I'm not trained in business accounts"... long story short I end up leaving.. I call the following day and ask for a business account specialist... He attempts to listen to my inquiry about a very simple request. mind you I have an account with them already... ALL my paperwork is email to the man on the phone. He tells me " I will call you back in 15 m... read more

_matt713's profile image
_matt713 
on Google
10 months ago

If zero stars were possible I’d do that for sure , these people are incredibly unprofessional for a credit union/bank. They will not respond to any emails and send you to voicemail more times than not. 

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Frequently asked questions about Shell Federal Credit Union

How is Shell Federal Credit Union rated?

Shell Federal Credit Union has a 3.2 star rating with 59 reviews. 

When is Shell Federal Credit Union open?

Shell Federal Credit Union is closed now. It will open on Saturday at 9:00 a.m. 

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