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Shasta Care Community
- Wellness
- Edmonton, AB
About this business
Location details
112 Secord Dr NW, Edmonton, AB, T5T 7S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this place a zero I would. My loved was placed here. His room was dirty and the staff didn’t care. If it wasn’t for me cleaning him and taking care of his hygiene he would have been filthy. The couches and chairs are full of urnine and shit. Numerous time I addressed the violent behaviour from the staff toward the patients. Seen one nurse dragging a patient by the hair. Nothing was done about her. The next day she was dragging someone by the arm and yanking her. I told her off because I had enough. This place... read more
I have delivered after hours to this location numerous times with no issue. Usually I ring the doorbell and they answer and tell me to leave the flowers at the reception. Today, I delivered Mother’s Day flowers after hours, whoever answered and let me in, came to the reception area as I set the flowers down in reception (as I’ve always been instructed to do in the past) and she asked if I had a fob to access elevator and deliver flowers to the resident. I said I don’t have access no. She said “no problem, someone will delive... read more
After a stroke, and 6 months at the UHA, my Mom moved into memory care on the third floor at Shasta Care at the end of 203. Despite the stress of moving,band living in boxes for two weeks 🥺, the staff were very accommodating. Last year Shasta Care was sold to Sienna Living. Most things are the same, as far as activities go, but there are small concerns. Many of these residents in memory care are incontinent. It comes with strokes. We've been told that as of Jan 1, 2026, the residence is responsible for only one load of laun... read more
Horrible and no communication. My father was placed here for almost 2 months before he passed. His pillow cases weren't cleaned properly. They let him sleep on food, kitchen was always loud with banging pots and was never enjoyable. After he passed within a week of us having his stuff moved out a new tenant had moved in. We have not received the damage deposits or remander of Dec 2025's rent. They double dip and never reply back to you, ignore your calls and hope you'll give up. We accidentally took an HDM cable and they cal... read more
Frequently asked questions about Shasta Care Community
How is Shasta Care Community rated?
Shasta Care Community has a 3.2 star rating with 24 reviews.
When is Shasta Care Community open?
Shasta Care Community is closed now. It will open at 9:00 a.m.
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